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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
633 Reviews

633 Reviews of Conicelli Toyota of Springfield - Service Center

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May 10, 2024

We've purchased 3 cars from Conicelli Toyota during the last 15-18 years. Pleased with all of them AND the service you provide. Thanks for the reminders so we don't miss an inspection, etc. Good job! More

by paula.wholey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
May 13, 2024 -

Conicelli Toyota of Springfield responded

Thanks Paula for this great review and kind words. We appreciate your business. Paula d., Customer Relations

May 10, 2024

Nice place to do business and a very friendly and knowledgeable staff. Showroom very clean. More

by tcfrench51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Conicelli Toyota of Springfield responded

Thanks for this great review and kind words. We appreciate it. Paula d., Customer Relations

May 09, 2024

Nice place to do business and a very friendly staff very clean and very helpful More

by SPNDL59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks for this great review and kind words. We appreciate it. Paula d., Customer Relations

May 09, 2024

No. No no no no no no no no no no no no no no no More

by JOHNNYO5336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Good dealership. Nice people. Good communication. Fast service. Bought my wonderful and reliable car here, too. More

by kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks for this great review and kind words. We appreciate it. Paula d., Customer Relations

May 09, 2024

The experience was nice. Only suggestions are to improve the check in process. Seems a bit chaotic when customers can enter through entrances on opposite ends so you really More

by valeriedthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the four star review. We appreciate the feedback you provided and will be happy to share this with our service management team. Paula d., Customer Relations

May 09, 2024

The services was Great and the peoples was friendly. The area is clean and big More

by jnnydewa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prince Ebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romel Bolger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks for this great review and kind words. We appreciate it. Paula d., Customer Relations

May 06, 2024

Was very happy soon as I got there they took my car for inspection my car was done within an hour very happy satisfied More

by cheryldavidson1745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Conicelli Toyota of Springfield responded

Thank you for choosing Conicelli Toyota to maintain your vehicle's performance. Paula d. Customer Relations

May 06, 2024

The manager not Randall was not professional when I asked how to check what tires were new . After questioning me she said the red dot. Also the tires were rotated and asked which tire were where on the car More

by CREGEROK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Randall
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read about your recent experience with our Service Center. I sent your concerns to our management staff for their review. If you still require a response to these concerns, please contact Jack DePre at 610-690-6000 x 5060. Thank you, Paula d. Customer Relations

May 05, 2024

The service provided was excellent. Both the guy at service desk and the cashier were professionals and courteous. More

by EMMAJIBOYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 06, 2024 -

Conicelli Toyota of Springfield responded

Thank you for choosing Conicelli Toyota to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

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