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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
634 Reviews

634 Reviews of Conicelli Toyota of Springfield - Service Center

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May 20, 2024

Friendly, handle my car with clean hands in and out fast. On top of maintenance with calls and text. More

by JOANLOUISBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the four star rating and positive feedback. We appreciate your business. Paula d., Customer Relations

May 20, 2024

The staff at Conicelli Toyota were professional and they made the process of purchasing a truck quick and easy More

by KELLYYURKOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Criscuolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie from sales
May 20, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback. We appreciate your business. Paula d., Customer Relations

May 20, 2024

I had a flat tire and pulled into Conicelli Toyota for help. They were great and worked me into their schedule as quickly as possible. More

by dr2th7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback. We appreciate your business. Paula d., Customer Relations

May 19, 2024

This time around, the advisor paid attention to my service plan. I got the 30,000 mile maintenance done. Last time in November, the guy Brian Coffin got the 35,000 mile maintenance done but it was sup More

by GEORGEBRINER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the four star rating. We appreciate your business. Paula d., Customer Relations

May 19, 2024

Fast, friendly, efficient, fair price. I really enjoyed the way my service was handled and I waited at the dealership & it only took an hour like they said it would! More

by erin.monaghan16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe her name was Kelly who checked me out! 5 stars!
May 20, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback. We appreciate your business. Paula d., Customer Relations

May 19, 2024

Christina was nice but my Toyota experience as a whole was terrible. My toyota experience this time around was below average More

by LITIA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Guyon
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
May 20, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read of your recent experience that did not meet your expectations. I will share this with our Toyota Service Manager at our Springfield location. If you would like to give me your phone #, I can pass it on so that he can reach out to you. Paula DiGiacomo, Customer Relations, 610-828-1400 x 1213

May 18, 2024

Overall, very good. Somewhat surprised at the high cost of replacing two rear springs. Also, one bolt was still missing at the hood lock. I replaced it myself. More

by MICHAEL.SYWULAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 20, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

May 18, 2024

Alisa was very professional and always kept in touch. Toyota should be proud to have an employee like Alisa. More

by GARY.STIERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

May 16, 2024

Brought my car in for inspection and oil change, and was out within an hour! More

by bud1davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the positive feedback; we appreciate your business. Paula d., Customer Relations

May 16, 2024

Every employee was welcoming and helpful. Waiting room was comfortable and clean also the bathroom More

by kathiedinsmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate your business. Paula d., Customer Relations

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