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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
634 Reviews

634 Reviews of Conicelli Toyota of Springfield - Service Center

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June 03, 2024

Everything was explained prior to service. Additional needed services were suggested and money-saving inititatives were appreciated.. More

by rxstatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate your business. Paula d., Customer Relations

June 02, 2024

Courteous, professional service! Easy check in and my vehicle was ready quickly. Thank you all very much. More

by SHIATSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted, Matthew Hoyle
Jun 03, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula d., Customer Relations

June 01, 2024

Back windshield wiper blade was not changed as it is torn and receipt lists it as being inspected. This has changed my rating for quality service. More

by Fordie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Conicelli Toyota of Springfield responded

Sorry to read this review regarding your recent service experience. I would like to have our service manager call you. Please contact me with your name/phone # so I can pass it on. Thank you, Paula D., Customer Relations, 610-828-1400 x 1213

May 28, 2024

Service and service people are always very nice and keep you informed on everything, plus they awesome care of my car. More

by cbowes7436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We appreciate it. Paula d., Customer Relations

May 28, 2024

The service at this location was great. I bring my vehicle each time, it needs service. More

by PHILLYKAPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
May 29, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating. We appreciate it. Paula d., Customer Relations

May 27, 2024

The customer service team at Conicelli in Springfield has always given me excellent service in the service department. And they also are very professional and prompt. More

by GLORIAYOUNG8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
May 29, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the five star rating and kind words. We appreciate your business. Paula d. Customer Relations

May 27, 2024

Excellent in customer care and hospitality, follows up for updates to customers and keeps you updated More

by ALEXNABIMANYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Maltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayah Maghtha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
May 29, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and kind words. We appreciate it. Paula d., Customer Relations

May 27, 2024

On 24May2024, when I arrived home from getting my 110K service with my Tacoma after a tire rotation and Brake inspection, I noticed was missing a hub cap on my front passanger side rim. This is the second More

by JAXSTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bistline
May 29, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to hear about this issue that you experienced at Conicelli Toyota of Springfield. I took the opportunity to share this with Jack DePre our service manager. If you could contact him at 610-690-6000 x 5060 I am sure he speak w/ you to see if we can assist. Thank you, Paula d., Customer Relations

Jun 05, 2024 -

JAXSTR responded

I would sincerely like to Thank Jack DePre, Matt Hoyle, and all the other Service Department members that had handled my Tacoma. New Hub Caps were ordered and replaced days later in a very efficient amount of time. Keep up the great work, I'll be back for my next service.

May 27, 2024

Front desk and check out desk are always o pleasant and kind. And helpful. Easy to talk to. Music no good though while waiting ..I'd appreciate lower volume or music with no words or no music at all hah More

by sneakerlax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. Paula d., Customer Relations

May 27, 2024

Always satisfied with the service there. Mr Jack always make sure I’m in and out More

by Khadijah04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. Paula d., Customer Relations

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