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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
634 Reviews

634 Reviews of Conicelli Toyota of Springfield - Service Center

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June 07, 2024

Bill and Matt (as always) took great care of me. Always happy to see my "friends" at Conicelli. More

by BEAGL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review; we appreciate your business. Paula d. Customer Relations

June 06, 2024

Dropped car off at 1030 and did not start service until 4pm. I was not planning on my car being there all day so when I got the phone call at 5:15 pm that it was ready I had to rush to get there before the More

by JAMIEELLAWILSON
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jun 06, 2024 -

Conicelli Toyota of Springfield responded

I apologize for any inconvenience you experienced and I shared your concerns with our service manager Jack DePre. If you would like for me to have him contact you please call me at 610-828-1400 x 1213 Paula D., Customer Relations

June 06, 2024

Was seen promptly and with respect, was told exactly what serviced were needed and or recommended and was not surprised by any unneeded maintenance. More

by gwbeyerl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. We appreciate your business.

June 05, 2024

she’s the best and I always love dealing with her, Thank you I appreciate you More

by HASSANARIZONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Conicelli Toyota of Springfield responded

Thank you for choosing Conicelli Toyota to service your vehicle. We appreciate it. Paula d. Customer Relations

June 05, 2024

Have been working with Christina since she started working there. She's fantastic always takes good care of me and keeps me informed of me car's status. More

by wolfczar12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Conicelli Toyota of Springfield responded

Thank you for your continued loyalty to our dealership. We appreciate your business. Paula d., Customer Relations

June 05, 2024

I was told I needed two tires. Which I purchased. However on my long drive home my tire light came on. I go to a gas station and they say the tire has 40 lbs of pressure. Now I' More

by niknac39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Conicelli Toyota of Springfield responded

I apologize for any inconvenience you experienced with our Toyota service center in Springfield. I shared your concerns with our service manager Jack DePre. I am sure he will want to reach out to assist you. Please contact me with a name/phone # so I can pass it on. Thank you, Paula d., Customer Relations 610-828-1400 x 1213

June 04, 2024

Omar was very helpful and offered me a payment plan that was very much needed and appreciated. Fantastic customer service! More

by Kebay Louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 04, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota of Springfield to maintain your vehicle's performance! Paula d. Customer Relation

June 03, 2024

Good but not better due to their too much negligence of customers value of problem solving. More

by skishur882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

If you have unaddressed concerns with your service visits, I can suggest contacting our service manager, Jack DePre at 610-690-6000 x 5060 for assistance. We appreciate your business. Paula d., Customer Relations

June 03, 2024

Quick service. Registered and out pretty quickly for a busy Saturday. Really have no issues. More

by cxd207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 03, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate your business. Paula d., Customer Relations

June 03, 2024

Omar is always on point. . Makes sure I'm good and communicates effectively and in a timely manner. More

by ericlorrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota of Springfield to maintain your vehicle's performance! Paula d. Customer Relations

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