Conicelli Toyota of Springfield - Service Center

Service people very nice. Added oil change, etc with no problems. Work done in good time. Added oil change, etc with no problems. Work done in good time. More

When I went into the dealership they didn’t even make eye contact. I stood there for about 3 or 4 minutes before actually saying something. Not friendly at all. contact. I stood there for about 3 or 4 minutes before actually saying something. Not friendly at all. More

Alisa is so pleasant and knowledgeable; she texts me when she hears if my car needs anything or when it will be ready for pickup. I typically take a shuttle to work the drivers - Bill and Rickie are so pleas she hears if my car needs anything or when it will be ready for pickup. I typically take a shuttle to work the drivers - Bill and Rickie are so pleasant to get on with and next then I know I'm at my destination. thanks, Toni More

Hi Bob i appreciate your patience and your hospitality thank you for welcoming me in Conicelli Springfield Toyota last but not the least director of sell service thank all your helped thank you for welcoming me in Conicelli Springfield Toyota last but not the least director of sell service thank all your helped More

The service department was outstanding. Fast and efficient and work was performed properly. I would recommend them to anyone. Mays was great. Fast and efficient and work was performed properly. I would recommend them to anyone. Mays was great. More

The service department went above and beyond. Mays is an exceptional employee. I would highly recommend them. Mays is an exceptional employee. I would highly recommend them. More

From start to finish, everything was handled quickly, professionally and accurately. All staff were very friendly. professionally and accurately. All staff were very friendly. More

The prices are outrageous. The employees are very nice, but the time you are expected to wait is unreasonable. After paying $498 and waiting almost 3 hours for "routine mainten The employees are very nice, but the time you are expected to wait is unreasonable. After paying $498 and waiting almost 3 hours for "routine maintenance" (without an oil change), I failed inspection for a tire issue. My tires were dated 2018- even though my car (purchased here) is a 2020. I had already replaced two tires for $250 in November. When they offered to replace ONE tire for $320 I had to go back to my local tire shop. It took twice as long to get my inspection sticker as it took the tire shop to put two tires on. More

He was fast and professional and communicated with me well He even called me to say my car was ready when I left to get my phone well He even called me to say my car was ready when I left to get my phone More

I had a good experience I only wish it was good everytime as in the past it wasn’t. But you improved. For sure. as in the past it wasn’t. But you improved. For sure. More