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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
634 Reviews

634 Reviews of Conicelli Toyota of Springfield - Service Center

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June 20, 2024

Service was fantastic the team was very supportive, helpful caring. Thanks to the team for a Fantastic service. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Garnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayah Maghtha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Conicelli Toyota of Springfield responded

Thank you Lisa for the five star rating and your business. We appreciate it. Paula d., Customer Relations

June 18, 2024

Had to wait at desk while staff eating lunch even though I was on time for my appointment. More

by TOYDOGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Conicelli Toyota of Springfield responded

Apologies for your recent service experience. I'll be sure to share this with our service manager so he is aware of this concern. Thanks for letting us know. Paula d., Customer Relations

June 18, 2024

Job well done! ! Thank you very very very much!!! Al ways a great experience. Bravo More

by JDUNCANSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and kind words. Paula d., Customer Relations

June 18, 2024

Great service department they had my car ready in about an hour. See you next service appt More

by ROZROSAS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business and the positive feedback! Paula d, Customer Relations

June 17, 2024

Took almost 1 hour to get one bulb replaced. Needed to check back forth to get update. More

by ISSAC252
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ted
Jun 18, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the four star review. We appreciate your business! Paula d, Customer Relations

June 16, 2024

From the valet who greets you when you arrive, to the associate when you check out, everyone makes you feel welcome and appreciated. More

by BBCOOP2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Paci, Matthew Hoyle
Jun 17, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula d., Customer Relations

June 16, 2024

The service department works good as a team and provides good communication & good quality service! More

by MICHAEL.JONIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Jun 17, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula d., Customer Relations

June 13, 2024

Service was excellent. Nice reception. They Che k every piece of equipment and make sure that functions well. More

by THANGAVELc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Jun 17, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate it. Paula d., Cust Relations

June 13, 2024

was told there would be No Cost, never even had tires rotated. terrible $95.00 oil change. I chose Toyota for a reason. though there would be no desceprion. im not so sure now More

by WFNPROJMNGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Conicelli Toyota of Springfield responded

I took the liberty of sharing your concerns with Jack DePre our service manager at our Springfield dealership. I am sure he will want to reach out to you. Can you send me your full name and contact phone # so I may pass it on to Jack? Thank you, Paula d., Customer Relations, pdigiacomo@conicelli.com

June 10, 2024

The experience is great here at Conicelli. The staff is always friendly and helpful. My care was done within the time they stated it would be. Always a pleasure. More

by lamey0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this great review and kind words. We appreciate it. Paula d., Customer Relations

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