Conicelli Toyota of Springfield - Service Center

Service after sales and convenience of location are important. I’ve been with Conicelli for about 15 years. They’re very helpful. important. I’ve been with Conicelli for about 15 years. They’re very helpful. More

They don't want to offer me a rental car while my car is having problems under warranty, yet to this point, I don't understand why. The whole thing is confusing because I feel like I had been a good custome having problems under warranty, yet to this point, I don't understand why. The whole thing is confusing because I feel like I had been a good customer. I had to drive around for 2 weeks with no radio or gps. I couldn't connect my phone to the car for work. If you can't give me a rental, simply explain why. Don't just ignore me. So I get there the day of the head unit swap and I was told the process would be about an hour to install. I sat there all day. Did like 5 hours. I would have taken the shuttle, but Everytime I check on the car they say it's almost done. It wasn't until 3 hours in that I realized I had made a bad decision. Also, I prefer a representative that will look me in the eyes and tell me what is going on in real time. I don't know why they assigned me the assistant to the manager. I tend to take issue to situations that make me feel of less importance. For some reason, I must have been spoiled at TEAM Glen Mills. I never was stuck driving my broken vehicle over there. I am in the market for 2 new vehicles soon. This RAV4 is at 60 k and the warranty goes at 75. My wife has a lease coming up in 3 months also. I guess I have to research if the rental car thing is a Conicelli problem or what More

Courteous and efficient, Conicelli Toyota of Springfield provides great service to their customers with excellent communication throughout the process. provides great service to their customers with excellent communication throughout the process. More

Quick in and out, nice lounge and restrooms. Easy to schedule appointments, nice employees, been going there for years. Easy to schedule appointments, nice employees, been going there for years. More

My 2024 car had thrown an error message. The service advisor said $700 to find out what’s wrong. It recently had a new windshield. long story short the message just had to be deleted from th The service advisor said $700 to find out what’s wrong. It recently had a new windshield. long story short the message just had to be deleted from the message center. The service person was less than helpful, wanting to charge $700 when the message just needed to be deleted. I will never use Concicelli again. Rot in xxxx xxxxxxxx. More

Nothing againts Ms Alisa, she is phenomenal. But for whoever did attache my inspection sticker. Very lousy job. But for whoever did attache my inspection sticker. Very lousy job. More

You have a very experienced and I will always do business with Toyota company as long I need service with Toyota company as long I need service More

Great service. Great personnel! I bought my car there and will always go back for service. Great personnel! I bought my car there and will always go back for service. More

I went there to buy out my lease. They forced me to service my lease there prior to "allowing" me to buy it. They charged me 230 bucks. They didn't do anything except look it over They forced me to service my lease there prior to "allowing" me to buy it. They charged me 230 bucks. They didn't do anything except look it over and tell me I needed an air filter. I feel ripped off and will not be going back there. It's really ashame as I've been a customer there for 10 hears in my 3rd car and after 10 years do something like that! They should be ashamed! More

Everyone is very polite and friendly. Would definitely recommend Conicelli Toyota of Springfield to everyone. Would definitely recommend Conicelli Toyota of Springfield to everyone. More