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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
636 Reviews

636 Reviews of Conicelli Toyota of Springfield - Service Center

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August 13, 2024

The checkout process was long and tedious. It shouldn’t be so hard to pay. More

by caramcmwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea who I dealt with.
Aug 14, 2024 -

Conicelli Toyota of Springfield responded

Sorry to hear your check out process took too long. I shared your concern with our service manager with hopes to correct the situation so it doesn't happen again. Thank you for your business. Paula d., Customer Relations

August 13, 2024

The service is great, staff is professional and proactive. I have been coming here for at least 8 plus years and feel confident in leaving my car for service. More

by LDGROOVER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review! We appreciate your continued loyalty!. Paula d. Customer Relations

August 13, 2024

Great customer service. . appreciate the attention to detail.. especially my request regarding the prep and placement of my inspection stickers. Clean and straight! Thank y More

by radelcampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My apologies.. I forget the name of the Service Agent I worked with
Aug 14, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review! We appreciate your business. Paula d. Customer Relations

August 12, 2024

Good Service Good Service Good Service Good Service Good Service Good Service Good Service Good Service More

by Tom.Ceresini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Conicelli Toyota of Springfield responded

Thanks Tom for the great five star review. We appreciate it. Paula d., Customer Relations

August 12, 2024

As always, I received great service from you all! I choose to wait for my car and it’s very comfortable there, too. More

by KRISTIQU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Aug 14, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review; we appreciate your business. Paula d. Customer Relations

August 10, 2024

Excellence, patience understanding, caution, meticulous. The company has what it takes to get the job done. More

by LEEMU08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review; we appreciate your business. Paula d. Customer Relations

August 10, 2024

Great employees, always serving with courtesy and professionalism, especially Cristina, she is my favorite since she is very professional in what she does, she helps me with communication since she s More

by gregcruz517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review and kind words!!! We appreciate your business. Paula d. Customer Relations

August 09, 2024

Terrible Representatives at the service department. Was told one thing then told another. everyone told me a different answer when it came to getting my car looked at. I’ve always liked taking my car t More

by CCJJONES1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot the other 2 names. , Matthew Hoyle
Aug 09, 2024 -

Conicelli Toyota of Springfield responded

I apologize that your recent experience with our service center did not meet your expectations. I shared your review with our service manager and asked him to look into what took place. I hope he is able to resolve the matter for you. Paula d., Customer Relations

August 09, 2024

I Waited 3 hours for a scheduled 20k mile service/oil change. Not a great experience. More

by Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nome
Aug 12, 2024 -

Conicelli Toyota of Springfield responded

Sorry to read about your recent experience with our service center. I am going to share this with our Service Manager for his attention and review. We appreciate your business. Paula d., Customer Relations

August 09, 2024

All staff are friendly and helpful with answering any questions you have. Always a pleasant experience. More

by JMBRENNAN124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the five star review; we appreciate your business. Paula d. Customer Relations

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