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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
783 Reviews
Call Service Center (610) 690-6000

783 Reviews of Conicelli Toyota of Springfield - Service Center

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November 18, 2024

Communication horrible took 3. 5 hours to do ska simple service staff wasn’t too nice More

by alanalexis10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack DePre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to hear that your visit to our service center did not meet your expectations. If you would like to speak with our service manager, please call me with your name and phone # so I may have him reach out to you. Paula d, Customer Relations 610-828-1400 x 1213

November 17, 2024

Great service. Time and cost all same as what they told me. Comfortable waiting area More

by MOJELIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Nov 18, 2024 -

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our dealership. We appreciate your business. Paula d. Customer Relations

November 17, 2024

Your service associates are the "BEST". Extremely efficient , friendly, and caring. They make you feel as though you are "one-of-the-family". More

by FRANFURLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate your business. Paula d., Customer Relations

November 17, 2024

Still waiting for my parts. Can’t say anything until then, i will keep my comments to myself.yhanks More

by CHEFCLARKE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Conicelli Toyota of Springfield responded

Please don't hesitate to reach out to our service department regarding parts needed for your vehicle. You can reach service at 610-690-6000, extension 7069

November 16, 2024

They were very nice and fast. They were extremely efficient. And I would highly recommend. More

by ADEBARBERIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Conicelli Toyota of Springfield responded

Thanks for your business and the kind words. Paula d., Customer Relations

November 15, 2024

I am very satisfied with the customer service and The waiting room is clean and comfortable! More

by RASHIDPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Conicelli Toyota of Springfield responded

Thanks for a great five star review. We appreciate your business. Paula d., Customer Relations

November 14, 2024

Quality work and excellent customer service. Everyone from the check-in to check out was professional, courteous, and knowledgeable. More

by DEBORAHMSINNI707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately, I do not know the names of the staff who worked with me.
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Nov 14, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate it! Paula d., Customer Relations

November 13, 2024

Everyone was very helpful! Work was performed on time and price was communicated before repairs were done! More

by pdwhalen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate it! Paula d., Customer Relations

November 11, 2024

Alissa was excellent. She set up the repairs and kept me informed and got the job done. More

by LSLOANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the positive feedback from your recent service experience. We appreciate your business. Paula d. Customer Relations

November 11, 2024

Very fast and good service,and the tech did a great job fixing my car More

by Hillb4806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gerace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the positive feedback from your recent service experience. We appreciate your business. Paula d. Customer Relations

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