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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
638 Reviews

638 Reviews of Conicelli Toyota of Springfield - Service Center

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August 25, 2024

always get excellent service when I take my car in to dealer. No compliants would recommend to anybody in the market for a Toyota car. More

by MARIEDAWKINS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review and kind words. We appreciate your business. Paula d., Customer Relations

August 25, 2024

Very poor customer service and they all very rude in cutting off your ears that’s not nice and they have to look into it More

by Jame butt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack DePre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

Jame, sorry to read this review regarding your recent service experience with our dealership. I sent your concerns to our service management team asking them to review/assist with the issue. If you would like to contact me with a phone #, I can pass it on for a quicker response. Paula d., Customer Relations

August 25, 2024

Matt and Jack are a Great Team. They are courteous, and respectful. A pleasure to deal with. More

by MLAURENZI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review and kind words. We appreciate the positive feedback and your business. Paula d., Customer Relations

August 24, 2024

I was kept informed, advised as to what I needed and asked for permission to perform the extras. Christina is pleasant, helpful and is also very knowledgeable. All in all it was a great day at Conicelli More

by DEBBSUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota to maintain your vehicle's performance. We appreciate your business. Paula d, Customer Relations

August 24, 2024

Cristina is the best service advisor would highly recommend her .i had very good experience More

by SARFARAZ.KHODYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

We greatly appreciate the positive feedback and your business. Paula d, Customer Relations

August 24, 2024

I am welcomed every time I am there staff is always welcoming I love Toyota they have been great to me ! More

by SIMONE_DIXONJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

Thanks Simone for the five star rating. We appreciate the positive feedback and your business. Paula d, Customer Relations

August 24, 2024

Very fast, very nice very helpful. Thank you. Can’t wait till next time thank you More

by MYLESJERMAINE73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and for choosing our dealership to maintain your vehicle's performance! Paula d., Customer Relations

August 23, 2024

Everyone was friendly, and the waiting room and showroom was clean. My car was serviced on time and in a timely manner. More

by phlyersfan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marchesano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McCormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Devenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

We greatly appreciate the positive feedback and your business. Paula d, Customer Relations

August 23, 2024

Alissa Fox is the best! She makes the customer as though they are number 1 even though she’s juggling a million moving parts. More

by bmolaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for this great review and for choosing our dealership to maintain your vehicle's performance! Paula d., Customer Relations

August 23, 2024

My service this time around was mediocre. Check in was pleasant, however, checking out not so much. The woman at booth # two, could stand to be a little more friendly. We should try normalizi More

by Br2ais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoyle
Aug 26, 2024 -

Conicelli Toyota of Springfield responded

I apologize for any inconvenience you experienced. I shared your concerns with our service management team. I've asked them to review and assist with these issues. If you would like to send me your phone #, I'll be happy to pass it on to them. Paula d, Customer Relations. 610-828-1400 x 1213

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