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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
799 Reviews

799 Reviews of Conicelli Toyota of Springfield - Service Center

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May 23, 2025

My service appointment was handled perfectly by Frank Sbarra and the Staff at Conicelli Toyota Springfield. I made an appointment, arrived on time and everything was clearly explained at the beginning as More

by chriseff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Sbarra ☆☆☆☆☆
May 23, 2025

Alicia was great! She explained everything and gave me my Senior Discount. Very Personable! Bill Randolph worked with me, too! More

by JEANNEHORNBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Fixed my problem with my tire quickly and efficiently. Associate was professional and nice. Would recommend getting car repaired there. More

by splat529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

The service rep was very helpful. The waiting room was comfortable and they got me when my car was done. More

by tobyh196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember. It was an oil change
May 22, 2025 -

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate your business. Paula d. Customer Relations

May 20, 2025

Great experience as usual! Highly recommend Conicelli in Springfield. Friendly and efficient service from start to finish! More

by NFSAUNDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hoyle
May 20, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the positive feedback and five star rating; we appreciate your business. Paula d., Customer Relations

May 15, 2025

Last visit was trouble free emissions test and service done with dispatch and shuttle service. Thank you More

by gragraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our Toyota service center. We appreciate your business. Paula d., Customer Relations

May 14, 2025

Very good dependable service. Helpful with any questions. Christina is always very pleasant and helpful. More

by Jpkennedy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our Toyota service center. We appreciate your business. Paula d., Customer Relations

May 10, 2025

Excellent service: excellent technicians and staff. I was kept updated on timing and cost, and here's my 15-year-old car approaching 100,000 miles and still running beautifully. More

by sforres1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Conicelli Toyota of Springfield responded

We appreciate this great review and positive feedback. Thank you for your continued business! Paula d., Customer Relations

May 04, 2025

Service was performed quickly and in a timely manner. They even completed a recall I wasn’t aware of. More

by Bill Haney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hammond Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for this five star review. We appreciate the positive feedback! Paula d., Customer Relations

May 01, 2025

This particular visit i received poor customer service regarding my PA inspection/emissions. I feel like they lied about the state regulations with emission exemptions and when i looked it up on the PA de More

by jerim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Conicelli Toyota of Springfield responded

I am sorry to hear that your recent visit to our service center did not meet your expectations. I shared your concerns with our service manager, Jack DePre, and asked him to review this and find out what took place. If you don't hear back, please let me know. Paula d., Customer Relations 610-234-2200 x 1213

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