Conicelli Toyota of Springfield

Good morning Conicelli Toyota, I wanted to personally thank, Mr.Armando Hernandez, for the way he handled, the sale. I was ready to leave at least three times. Armando, would always have an update, th thank, Mr.Armando Hernandez, for the way he handled, the sale. I was ready to leave at least three times. Armando, would always have an update, that made me stay. I arrived at 10am and left with car at around 3pm. I want to let Armando know I never wait. Amazing Azizuddin Mateen More

Very efficient and professional. The staff was friendly and accommodating. Service was quick and thorough The staff was friendly and accommodating. Service was quick and thorough More

Very professional service staff. Optimistic that my Corolla will have a long life with such thorough care. Optimistic that my Corolla will have a long life with such thorough care. More

Conicelli is my favorite place this is my third cat from conicelli ! Springfield location was very nice experience and i loved it conicelli ! Springfield location was very nice experience and i loved it More

The did a good job. I was comfortable in the waiting area. Having water available is important.. I was comfortable in the waiting area. Having water available is important.. More

Extremely friendly staff, painless process, I was in and out in around an hour, and the staff was very helpful in catering a deal to my needs I would recommend Maria and Connicelli to any trusted friend or out in around an hour, and the staff was very helpful in catering a deal to my needs I would recommend Maria and Connicelli to any trusted friend or relative looking for a new vehicle More

No communication during work or after work was completed. Check-in was poor, no kiosk? Paperwork had multiple spelling errors ex: "Springfiled" instead of Springfield. "Coloniak" instead of Colonial. Schedu Check-in was poor, no kiosk? Paperwork had multiple spelling errors ex: "Springfiled" instead of Springfield. "Coloniak" instead of Colonial. Scheduled a visit on-line for a 60,000 mile service, but this was not noted on my bill. Not 100% sure what was completed and what was not. This is not a good feeling. I did call twice, once in the morning to make sure the correct service was noted and once at the end of the day (5pm) to see if the work had been completed. The two gentlemen who answered the calls were helpful. I apologize for all the poor and very poor ratings below, but lack of communication, explanation, and over detail when having a car serviced is hard to overcome. More

with regards to the service advisor (Randolph) He dont deliver this hood customer service,which later in he passed to George Washington which we do appreciate a lot. deliver this hood customer service,which later in he passed to George Washington which we do appreciate a lot. More

Everyone there is always so nice and patient. They go out of their way to make you feel welcomed. They go out of their way to make you feel welcomed. More

Very professional and helpful. Nice waiting area . First Toyota that I have owned . Tried to buy one in 2000 at this location .Took me 25 years to come back . Great experience. Nice waiting area . First Toyota that I have owned . Tried to buy one in 2000 at this location .Took me 25 years to come back . Great experience. More