Conicelli Toyota of Springfield

I just purchased my second car from Conicelli Springfield. I had an excellent expierance once again. The staff especially John was exceptional which is why I returned to buy there again Springfield. I had an excellent expierance once again. The staff especially John was exceptional which is why I returned to buy there again More

Thanks for the maintenance service for my car. You were prompt, professional and provided me with answers to my questions. I was able to do some work while waiting for the service to be complete You were prompt, professional and provided me with answers to my questions. I was able to do some work while waiting for the service to be completed. More

Nik is an excellent and honest salesman, also very knowledgeable. We got to the dealership later on in the day and he really worked to help us get that car before closing. There was an inconvenience w knowledgeable. We got to the dealership later on in the day and he really worked to help us get that car before closing. There was an inconvenience where the key fob was locked in the car during the detailing process but he made sure we got that key fob so we could have the car for our big trip the next day. I am glad we had him as our salesman! More

Wonderful service very prompt and helpful been there for years thank you for such great service years thank you for such great service More

Nick was very informative and answered all my questions. He was patient and did not pressure us about buying a car. He was patient and did not pressure us about buying a car. More

The Service Rep was friendly, efficient and answered all of my questions. They finished working on my car within the stated time frame, with no surprises or issues. The waiting rooms are comfortable & pleas of my questions. They finished working on my car within the stated time frame, with no surprises or issues. The waiting rooms are comfortable & pleasant. The showroom floor is conveniently steps away. More

All the teams were great and kind although the process was a bit longer over five hours thanks again. was a bit longer over five hours thanks again. More

I’ve commented on this before, service on my car was fine. My only comment is that the service representative who check you in do not pay attention to customers. When you drop your car off you have to w fine. My only comment is that the service representative who check you in do not pay attention to customers. When you drop your car off you have to wait to speak to a representative even though several are talk to each other about personal things. You can hear them talking about non business stuff while you stand and wait. They don’t even take the time to acknowledge you and say something like “I’ll be with you in a minute!” It seems for the service reps the customer isn’t important! I don’t remember any of the staff so asking me to rate individual is not helpful. More

My contract was agreed on 15k miles per year, NOT 12k per year. I felt like this was a bait and switch. Very disappointing! Moreover, I should have read this contract more carefully before signing such. Be year. I felt like this was a bait and switch. Very disappointing! Moreover, I should have read this contract more carefully before signing such. Be known, I am somewhat responsible for this bait and switch since I failed to read before signing my contract. Everything else was perfect and a five star- this bait and switch made it a ONE star ! More

Frank was very helpful and even printed my new registration card for me. My state inspection and oil change were done promptly. It was a pleasure to take my car there for service. I'll definitely registration card for me. My state inspection and oil change were done promptly. It was a pleasure to take my car there for service. I'll definitely be coming back. More