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Conicelli Toyota of Conshohocken
Conshohocken, PA
1,310 Reviews
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1,310 Reviews of Conicelli Toyota of Conshohocken
April 23, 2014
The worse Service I ever had with this location I was sorely disappointed with the customer service department at Conicelli -Toyota in Conshohocken . I will not be returning to that location. I fel I was sorely disappointed with the customer service department at Conicelli -Toyota in Conshohocken . I will not be returning to that location. I felt intimidated, uneducated, they treated me, unprofessionally. I was made the victim of a cruel and tasteless joke because of low odometer mileage (suggesting maybe my problem was I couldn't get a dated so I stayed at home. That got a lot of laughs from his colleagues. This man had no idea I was a colon cancer and heart patient over the past year. Then I was accused of inadequate falsified insurance coverage. I had a scheduled service appointment, was on time and It took close to 2 and a half hours to just change the oil, rotate the tires and do a computerized diagnostic state inspection. No one told me anything no updates no apologies etc. Additionally, I notice for an organization that prides themselves in being in the forefront of progressive employers. There was not one single woman, minority or disabled vet person as a customer service representative (they call their job title WRITERS) When asked why? I was informed by "a young male writer. That they only hire the most skilled and qualified applicants in customer service. I then proceed to ask him has he ever seen women, the disabled vet, or even minorities interact with customers on this Conshohocken Toyota location? His response was no not here but at other non Toyota dealerships yes. However, he continued to repeatedly inform me only highly qualified customer service applicants are employed by Conicelli it involves team work, education and skill Let is fine but somebody in that organization needs give a refresher course in how to deal with the average everyday run of the mill consumer such as myself. Particularly, with the national Toyota public relations consumer confidence problems at an all time low. Basically which has finally come to light over the past year Due to the faulty brake coverup and the millions they must shell out in fines for deception.Consequently, for a number of reason mainly inadequate customer relations they have lost my respect, confidence and service. When this lease is up I am going elsewhere. More
by Calliehogirl1
Employees Worked With
Joseph Harrington
April 21, 2014
Fantastic experience at Conicelli Toyota My wife and I worked with Emile Caldwell. He was extremely kind and honest. He took the time to listen to what was important to us. He was very patien My wife and I worked with Emile Caldwell. He was extremely kind and honest. He took the time to listen to what was important to us. He was very patient as we tried both the Rav4 and Honda CRV. Emile always knew his stuff and never skipped a beat when we had a question. He also made a genuine effort to work with us on the price of the car. I would recommend Emile to anyone looking for a Toyota or Honda. Our experience with Emile was top notch. More
by Hsjsoofjs
Employees Worked With
Emile Caldwell
April 16, 2014
Awesome service I didnt believe it when he said we were approved for a new car. Pete kept his word and worked all day long to get us driving. I am very pleased with o I didnt believe it when he said we were approved for a new car. Pete kept his word and worked all day long to get us driving. I am very pleased with our new car and the service Pete and his team offered us. More
by fallinjoye123
Employees Worked With
Pete Papanikolaou
April 16, 2014
Excellent Service (as usual) Bob Calhoun is the ultimate professional. He always explains what needs to be done, the cost and how long it will take to complete the work. He also e Bob Calhoun is the ultimate professional. He always explains what needs to be done, the cost and how long it will take to complete the work. He also explains any future recommended service. He's efficient, polite and always on top of his game. Give him a raise! This was my first visit to the new Service Center. It's nice and very comfortable but the Service Center's value comes from people like Bob Calhoun. Give him a raise! More
by RolandLD
Employees Worked With
Bob Calhoun
April 11, 2014
Great Service!!! My wife and I purchased a 2014 FJ Cruiser at Conicelli. We were assisted by Chris Williams and Rick Basso. Both of them were very courteous and profes My wife and I purchased a 2014 FJ Cruiser at Conicelli. We were assisted by Chris Williams and Rick Basso. Both of them were very courteous and professional. We felt no pressure in what was a very pleasant environment. I would highly recommend Conicelli Toyota and their outstanding team of sales and service people. Bravo!!! More
by dex7676
Employees Worked With
Rick Basso
April 08, 2014
Wonderful! Frank found me the vehicle I wanted at a price I wanted. Frank was friendly, helpful, knowledgeable & a great listener. I am a young first time car Frank found me the vehicle I wanted at a price I wanted. Frank was friendly, helpful, knowledgeable & a great listener. I am a young first time car buyer and he did not treat me like one. He did not try to push me to buy a car I did not want and made it a point to make sure I was happy with the car. I left the dealership with a 2013 Hyundai Elantra GLS with 2.9% rate & later called me to let me know I was a proved for a 1.9% rate. I was over enjoyed and surprised he went out of his way to get me a better rate AFTER I left. Thank you Frank! More
by VenerandaAnn
April 07, 2014
Ms. Brown Walked in expecting a pre-owned,drove home BRAND NEW. Still in shock, happy, surreal. SUPERB FAST SERVICE. Very humbled and happy. Thank You, Pete Walked in expecting a pre-owned,drove home BRAND NEW. Still in shock, happy, surreal. SUPERB FAST SERVICE. Very humbled and happy. Thank You, Pete More
by SBROWN447
Employees Worked With
Pete Papanikolaou
April 06, 2014
I enjoyed working with Hassan. He was fantastic and very professional. He went above and beyond my expectations to help me. I would definitley recommend his services to anyone to get the best deal at Conice professional. He went above and beyond my expectations to help me. I would definitley recommend his services to anyone to get the best deal at Conicelli Toyota. Hands down, a very nice guy and a pleasure to work with!!! Mr. Kichin was great in helping me get the best rate and deal for my financial needs. Also, a pleasure to work with. They both made my experience at Conicelli Toyota a great one! Thank you guys again!!!!!!! More
by igrain
April 05, 2014
Jacob is the best! Both my husband and I have now purchased new Toyotas from Jacob. He is fabulous to deal with and makes the car buying experience a stress-free one. Both my husband and I have now purchased new Toyotas from Jacob. He is fabulous to deal with and makes the car buying experience a stress-free one. More
by Bages
Employees Worked With
Jacob Dank
April 01, 2014
Great experience Pat is a great salesman! Went the extra mile to make sure my shopping experience was painless and haggle free. He worked hard to get my payment where Pat is a great salesman! Went the extra mile to make sure my shopping experience was painless and haggle free. He worked hard to get my payment where I needed it to be. He even stood in the pouring rain to answer my questions. Thanks for making my shopping experience quick and professional. More
by steve36
Employees Worked With
Pat Buschemi, Pat Buscemi
