Concordville Subaru - Service Center

Very polite and helpful. First time I’ve been to this dealership for service. They were very thorough. We will be back. First time I’ve been to this dealership for service. They were very thorough. We will be back. More

Scheduled, performed repairs and completed same day. Have never had bad experience in years of dealing with service department. Have never had bad experience in years of dealing with service department. More

It took longer time wise than what they said. They told me an hour and 20 minutes and I was there about 2 hours which is a large discrepancy of time They told me an hour and 20 minutes and I was there about 2 hours which is a large discrepancy of time More

The dealership is comfortable and the folks pleasant. Service was timely as well and the car wash at the end was a nice touch Service was timely as well and the car wash at the end was a nice touch More

On my 4th or 5th Subaru from this dealership and have always had a good experience. Maintenance appointments are so easy to make and everyone is very helpful explaining what needs to be done. In and out always had a good experience. Maintenance appointments are so easy to make and everyone is very helpful explaining what needs to be done. In and out in a reasonable time. More

I wanted to know why my car was misfiring and what needed to be done to get it running smoothly again. Instead I was given a long list of that and other faults and told to ditch the car. Thanks for nothing. to be done to get it running smoothly again. Instead I was given a long list of that and other faults and told to ditch the car. Thanks for nothing. More

Julian was very cordial and helpful. He explained things quite well and gave good advice. My experience at Concordville was a good one. He explained things quite well and gave good advice. My experience at Concordville was a good one. More

Polite, knowledgeable, quick service. Word word word word word word word word word word word Word word word word word word word word word word word More

Wonderful sales experience. I have recommended this dealership to family and friends -- who also were pleased with their experience. Disappointed in not being able to set u I have recommended this dealership to family and friends -- who also were pleased with their experience. Disappointed in not being able to set up "repeat payments" through finance department. It is expected that everyone has computer availability and skills. Going into Chase bank was also not helpful. More

Wow! Mark the service manager went well beyond my expectations. I admit I'm a skeptic. And when I couldn't get my parked 2018 Outback e-brake to release c Mark the service manager went well beyond my expectations. I admit I'm a skeptic. And when I couldn't get my parked 2018 Outback e-brake to release coincidentally just a few days after Concordville's service department had replaced brake pads, I questioned a possible relationship. Yes, I have developed a hard shell from disappointing car repair experiences over many decades. So when I called the service department for help in releasing the brake, I wondered if I would ever really know the truth. Yet instead of giving me saccharine nonsense, Mark came out to my home with a service technician. No flatbed tow necessary! No cost to me. And we all had at least a little bit of a laugh when I discovered that in order to disengage the parking brake there were a few missed necessary steps (having the car turned on, the foot on the brake, etc.). Thank you to Mark and the service technician! I hope at least they were able to pick up coffee on the 15-20 minute drive back to the dealership. More