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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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August 25, 2022

Convenient location, efficient service, clean waiting area with complimentary drinks. Personable service members that want to help More

by ADANKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Concordville Subaru responded

HI ADANKOWSKI, We appreciate your 5-star review. We are glad you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 23, 2022

they had my car way too long for an oil change & they didn’t even replace the sticker that the oil change was done More

by MPETRISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Concordville Subaru responded

Hi MPETRISON, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

August 23, 2022

Excellent overall experience. Efficient, courteous and timely service was rendered. I highly recommend this dealership. More

by BANERJEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Concordville Subaru responded

Hi BANERJEA, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 23, 2022

Great service! The staff couldn’t be nicer or more helpful. Service and sales staff were very good when we wanted to see the newer model year cars. More

by MGMADDEN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Concordville Subaru responded

Hi MGMADDEN3, We appreciate your 5-star review. We are glad to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 22, 2022

Never had anything but great service over the 4 years I've owned my '19 Outback. More

by JOE03152000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Concordville Subaru responded

Hi JOE03152000, We appreciate you taking the time to write to us and a 5-star rating. We are glad to hear you were satisfied with your service on your Outback. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 22, 2022

Excellent people and excellent service, 100% recommend any one getting there car services here if possible More

by Jsizzl26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Jsizzl26 responded

Yurrrrrr

Aug 23, 2022 -

Concordville Subaru responded

Hi Jsizzl26, Thank you for your 5-star rating. We are glad to hear our team was excellent during your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 22, 2022

They are always kind and courteous. They do their best to solve your problem and get you out the door. More

by BARB.B505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Concordville Subaru responded

Hi BARB.B505, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

August 21, 2022

We really appreciate our service rep Mellissa ! !! She goes above and beyond to service our (2) Subaru's. More

by JOSEPH.SLAGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Concordville Subaru responded

Hi JOSEPH.SLAGLE, Thank you for your 3-star review. We appreciate your feedback. We are glad that hear Melissa went above and beyond servicing your two Subaru. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 21, 2022

Friendly, efficient and considerate of time. Informed of issues that needed attention and got me out. More

by JDETWILER0
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Concordville Subaru responded

Hi JDETWILER0, We appreciate your 5-star review. We are glad to hear our service team was efficient during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 21, 2022

Great experience as always. Easy to schedule an appointment, and service was excellent. Would highly recommend. More

by dysartk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Concordville Subaru responded

Hi dysartk, We appreciate you taking the time to write us and your 5-star rating. We are glad to hear your experience was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki, General Manager

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