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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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September 13, 2022

I have purchased 2 new Subarus at this dealer. I am pleased with the service. All people I dealt with are professional and friendly. More

by LEE.KUNDRAT
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Concordville Subaru responded

Hi LEE.KUNDRAT, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 12, 2022

They are very professional and courteous. Spent the time to explain what they were going to do to fix an ongoing issue. More

by MCKAY3478
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Concordville Subaru responded

Hi MCKAY3478, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next service. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 12, 2022

Reliable, friendly, same faces always there and comfortable waiting area. I trust them with my car More

by BLAIR.KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Violi
Sep 13, 2022 -

Concordville Subaru responded

Hi BLAIR.KB, Thank you for your 5-star review. We are glad to hear our service team took great care during your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 11, 2022

First time using Concordville Subaru and people we dealt with were friendly and helpful. My husband and I appreciate the knowledge and helpfulness of Julian Caraballo (repair&rea e flat tire)and Bill Still More

by CYNTHIA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Concordville Subaru responded

Hi CYNTHIA9, Thank you for your 5-star review. We are delighted to hear Julian and Bill were helpful during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 10, 2022

All of the staff are curteous , thoughtful, and efficient . I am very pleased with Concordville Subaru. More

by JeanJordan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lauren Scannapieco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Concordville Subaru responded

Hi JeanJordan, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 09, 2022

Fair pricing. Dealer recommends certain service you should perform on your vehicle, but does not strong arm you. More

by how00chin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Concordville Subaru responded

Hi how00chin, We appreciate your 5-star review. We are glad to hear our service team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 09, 2022

Oil change, first one. Done in a half hour.. Teck took it right in and got it out without any problems. More

by JM4151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Concordville Subaru responded

Hi JM4151, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 08, 2022

Very efficiently handle my needs. Friendly and knowledgeable deuce receptionist and team. I would strongly recommend Subaru at Concordiville as the rountine car work More

by KEHONG03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Sep 09, 2022 -

Concordville Subaru responded

Hi KEHONG03, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 07, 2022

Wonderful to deal with. They have a great product and amazing people to sell and service that product. Definitely the best place to go to purchase our first new car in decad More

by tinaheiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember but everyone was five star worthy, Dana Violi
Sep 08, 2022 -

Concordville Subaru responded

Hi tinaheiman, Thank you for your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 07, 2022

Service was good. However your technician left greasy finger prints on my interior which I now have to get professionally cleaned. I think a dealership should be much More

by paula.spare
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Concordville Subaru responded

Hi paula.spare, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

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