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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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September 23, 2022

Great service. They got me a loaner car immediately after I found out that my car needed three hours of repairs. What a relief. More

by LPKOLPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Sep 26, 2022 -

Concordville Subaru responded

Hi LPKOLPAS, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 23, 2022

CS has always been there for me. This was no exception. My check engine light came on, and remained on for a few days before I could get it checked. Of course, when I brought it i More

by CHUCKWALLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Concordville Subaru responded

Hi CHUCKWALLACE, Thank you for your 5-star review. We are delighted to hear our service team took care of you during your service visit. We hope to see you soon. have a great day. Sincerely, Chuck DeSantis - General Manager

September 22, 2022

A well organized maintenance garage. Good Mechanics and good other staff who coordinate The busy schedule. More

by TPA0504
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Concordville Subaru responded

Hi TPA0504, We appreciate you taking the time to write to us. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 22, 2022

Amazing customer service and prompt attention to details. The service agent recorded all the details of my request and let me know the results of the service. More

by JCARRASQUILLOPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Concordville Subaru responded

Hi JCARRASQUILLOPR, Thank you for your 5-star review. We are glad to hear our team was excellent during your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 22, 2022

Julian was very easy to work with and very accommodating. As I sat in the waiting area, I was able to hear various interactions, both phone calls and in person interactions. Every employee took their time More

by mallori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Concordville Subaru responded

Hi mallori, Thank you for your 5-star review. We are delighted to hear Julian made your experience excellent with us. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 20, 2022

Excellent service. Great waiting room area. The service reps are kind and always ready to answer any questions. More

by ERIK.D.MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Concordville Subaru responded

Hi ERIK.D.MICHAEL, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 20, 2022

Great job as usual! Mark and John do everything possible to help you out; warranty's, loaners, parts etc. and great communication. If you have performance parts Concordv More

by STACKS556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Concordville Subaru responded

Hi STACKS556, Thank you for your 5-star review. We are glad to hear Mark and John were helpful during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 20, 2022

Fantastic Customer Service Professionals - they will always try to get you taken care of! This site is one of the Best in the Business! More

by ANASTASIMICHAEL8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Sep 21, 2022 -

Concordville Subaru responded

Hi ANASTASIMICHAEL8, Thank you for your 5-star review. We are delighted to hear our team took excellent care of you during your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

Sep 21, 2022 -

ANASTASIMICHAEL8 responded

Good Morning Mr. DeSantis, You are very welcome and Hope you received my e-mail with positive regards to Ms. Lauren Scannapieco. Thank you for running such a Good time and find your customer service to being some of the best in the business. Gratefully Michael, Tara & Baby A - One the way!

September 19, 2022

My advisor John Brennan was very kind and he kept me up to date and answered all of my questions. More

by EGrimaldi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Concordville Subaru responded

Hi EGrimaldi, We appreciate your 5-star review. We are delighted to hear John was excellent during your service visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

September 18, 2022

Staff is friendly, forthright, and informative. The facilities are clean and modern. Very good place to get your vehicle serviced. More

by RONZZO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Concordville Subaru responded

Hi RONZZO1, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you at your next service. Have a great day. Sincerely, Chuck DeSantis - General Manager

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