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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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October 09, 2022

Great staff, great service. Why why why is Fox News on the television in the waiting room???? A tv in such a location should NEVER be tuned to Fox News or cnn. It’s offensive an More

by HOLLANDDAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know who I worked with
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Oct 10, 2022 -

Concordville Subaru responded

Hi HOLLANDDAVIS, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

October 09, 2022

Outstanding customer service! Great communication! Easy to make appointments for service online or by phone. More

by LAURANFITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2022 -

Concordville Subaru responded

Hi LAURANFITZ, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you at your next service. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 09, 2022

They were very efficient and conveniently located. They were able to Schedule me pretty quickly More

by LBARKASY4KIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2022 -

Concordville Subaru responded

Hi LBARYASY4KIDS, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

October 09, 2022

Very friendly, professional and helpful. Got my car and in and out quickly. Would recommend to anyone. More

by Kdriber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Concordville Subaru responded

Hi Kdriber, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 09, 2022

Great service. Friendly staff. Wait till exactly what they told me. Like that they wash my car More

by MARE920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Concordville Subaru responded

Hi Mare920, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 08, 2022

Service people were excellent from writers to mechanics, especially Justin. Very polite and knowledgeable. Great experience. More

by Judi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Concordville Subaru responded

Hi Judi, Thank you for your 5-star review. We are glad to hear Justin was excellent during the servicing of your vehicle. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 07, 2022

Excellent service, good explanation of maintenance needed and what to watch out for prior to next service. More

by UNKLELEE1
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Concordville Subaru responded

Hi UNKLELEE1, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 07, 2022

Clear and concise handling of all customers, which included me.very nice all around. So.. More

by waide.h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Report | Print
Oct 10, 2022 -

Concordville Subaru responded

Hi waide.h, Thank you for your 5-star review. We are delighted to hear our service team was excellent during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 06, 2022

Quick appointment, friendly staff issue resolved quickly, great follow-up with me on if I am satisfied with the service More

by Jvelez1331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Violi
Report | Print
Oct 07, 2022 -

Concordville Subaru responded

Hi Jvelez1331, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 06, 2022

I bought my 2017 Outback from them but I keep going back for the service department! More

by ANTHONY3710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Report | Print
Oct 07, 2022 -

Concordville Subaru responded

Hi ANTHONY3710, Thank you for your 5-star review. We are glad to hear our team was excellent during the servicing of your Outback. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

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