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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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November 14, 2022

Good quality and prompt service overall. The only issue was Starlink activation that no one new how to implement. Took me more than day, including working directly with 2 technicians to fina More

by kbakeev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Concordville Subaru responded

Hi kbakeev, We appreciate your 4-star review. We are glad to hear our service team took excellent care of you during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 14, 2022

Made an appointment to look at the car I was interested in. From making the appointment through the entire purchase that same day, everyone we worked with was beyond helpful! Best car experience I ever had More

by twins718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandria Johnson
Nov 15, 2022 -

Concordville Subaru responded

Hi twins718, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

November 14, 2022

Very Professional and courteous atmosphere and employees. Timely and experienced service center. Thank You …. Will continue to use your dealership More

by JACQUELYNEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown, Dana Violi
Nov 14, 2022 -

Concordville Subaru responded

Hi JACQUELYNEB, Thank you for your 5-star review. We are delighted to hear our service team was excellent during your visit. Thank you for choosing Concordville Subaru for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 13, 2022

My car is almost 4 years old & I have always brought my car to your dealership. Everyone is always courteous & I always get good service. More

by MJCOLE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Concordville Subaru responded

Hi MJCOLE7, We appreciate your 5-star review. We are glad to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 13, 2022

Great place to do business the staff is very polite and knowledgeable very easy goings through the purchase process More

by mottobre.mo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Concordville Subaru responded

Hi mottobre.mo, Thank you for your 5-star review. We are delighted to hear our service team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 12, 2022

Did not remove display of AT-OIL ON DASHBOARD. Did not fix. It is problem for Transmission. . Dealer is not trust worthy. It is under warranty. I am not happy. Dealership not capable to fix , More

by MINIVAN123
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
John Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not who work on my cross trek premium 2016
Nov 22, 2022 -

Concordville Subaru responded

Hi MINIVAN123, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki - General Manager

November 12, 2022

This place is AMAZING! The people are CARING and GENUINE here! My vehicles transmission went out, it had less than 30,000 miles on it. I thought I would have to wait days o More

by LILYSMOMMY627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Violi
Nov 14, 2022 -

Concordville Subaru responded

Hi LILYSMOMMY627, Thank you for your 5-star review. We are delighted to hear Dana was excellent with your service. Thank you for choosing Concordville Subaru for all vehicle needs. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 12, 2022

Clear communication and great deal. The sales person didn’t pressure me and listened. Thanks More

by RAYDW00
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
Nov 14, 2022 -

Concordville Subaru responded

Hi RAYDW00, We appreciate your 5-star review. We are glad to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

November 11, 2022

The staffs are courteous and helpful. Always gives good advise and what to look out for More

by JESSIE1408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Nov 14, 2022 -

Concordville Subaru responded

Hi JESSIE1408, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

Nov 15, 2022 -

JESSIE1408 responded

You have great!! Very responsive

November 09, 2022

Staff courteous and helpful. I just pulled in, no appointment, no notice. My tire light came on while taking my injured sister to a doctor appointment. They repaired the tire an More

by Silleycnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of service people names
Nov 10, 2022 -

Concordville Subaru responded

Hi Silleycnan, Thank you for your 5-star review. We are delighted to hear Rafferty and the rest of the team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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