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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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January 12, 2023

Friendly, thorough. Listen to owner’s descriptions to determine issue. Fair and upfront pricing before initiating work More

by RXMOMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier 5star
Jan 13, 2023 -

Concordville Subaru responded

Hi RXMOMM, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 10, 2023

Great job! Dana Violii was a terrific service advisor and very sensitive and attentive to details. I thought she was very caring and sincere about customer serv More

by ameyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Jan 11, 2023 -

Concordville Subaru responded

Hi ameyer1, We appreciate you taking the time to write to us. We are glad to hear Dana was excellent with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 09, 2023

Concord Subaru has the best Service And everybody is so helpful in the sales department and they have a best inventory And service writer always a helpful always available for any question you have. More

by Dawndeike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Jan 10, 2023 -

Concordville Subaru responded

Hi Dawndeike, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

January 08, 2023

Nice service experience. Did exactly what I asked in a professional manor. We didn’t buy our car here but will consider them next time. More

by HIBLERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Jan 09, 2023 -

Concordville Subaru responded

Hi HIBLERD, We appreciate your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 07, 2023

Concordville Subaru is a dealership with integrity. I am always treated with respect and given a thorough explanation of work that is needed. The service people never try to sell service that isn't nee More

by ovrjoid97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Concordville Subaru responded

Hi ovrjoid97, Thank you for taking the time to write to us. We are delighted to hear our team was excellent with your vehicle's service. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

January 07, 2023

Always friendly; they look for ways to help cost effectively. The lounge is also a comfortable place to wait while repairs are getting done More

by TOM109MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Jan 09, 2023 -

Concordville Subaru responded

Hi TOM109MAC, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 07, 2023

Very helpful and professional. The staff is always kind, friendly and conscientious. I drive almost an hour to come to your dealership. Everyone is that good. More

by INDIMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Concordville Subaru responded

Hi INDIMAX, Thank you for your 5-star review. We are glad to hear our service team made your visit excellent. We hope to see you on your next visit. Take care. Sincerely, Moe Laraki - General Manager

January 05, 2023

Service writer, John, very knowledgeable and detailed. Confident in using Concordville for service anytime for both of our Foresters. More

by ED.SARNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Concordville Subaru responded

Hi ED.SARNO, We appreciate your 5-star review. We are glad to hear John was excellent in keeping both of your Foresters running smoothly. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 05, 2023

Service department is awful! When you come in for a problem under warranty the problem is in customer's head, is customer's fault, is misdiagnosed by faulty equipment/opinion of More

by THEBITTNER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julian Caraballo
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

Dana was quite helpful answering all my questions. Very polite and congenial. Service was completed within an hour while I waited. Very happy with her suggestions and would recommend her to other c More

by JWGONCZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alvisi, Dana Violi
Jan 05, 2023 -

Concordville Subaru responded

Hi JWGONCZI, Thank you for your 5-star review. We are delighted to hear Dana was excellent with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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