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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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January 26, 2023

About 6 months ago on the recommendation from this dealer, the head gasket was replaced. When I took the car in for its inspection January 2023, I was told that the head gasket was leaking. An appoin More

by Jaypowers24
Recommend Dealer
No
Employees Worked With
Dave Zegac
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Concordville Subaru responded

Hi Jaypowers24, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki - General Manager

January 25, 2023

I came in half an hour early the service department accommodated me without a question. I am pleased with the courtesy and expertise of this dealership. Even though there are two dealers closer to wher More

by KateC810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Jan 26, 2023 -

Concordville Subaru responded

Hi KateC810, Thank you for your kind review and your 5-star rating. We are delighted to hear our service team was excellent with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 25, 2023

Julian was pleasant and very efficient. I received excellent service from him and the rest of the department. More

by JULES1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Concordville Subaru responded

Hi JULES1958, Thank you for your 5-star review. We are glad to hear Julian was excellent during your service visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 25, 2023

Great service. Work always seems to be completed in a timely manner. Staff are friendly and helpful. More

by hoffmancrnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Jan 26, 2023 -

Concordville Subaru responded

Hi hoffmancrnp, We appreciate your 5-star review. We are delighted to hear you were satisfied with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 23, 2023

Very responsive and friendly staff. Service was completed on time with no surprises. Excellent service More

by jgroth71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Concordville Subaru responded

Hi jgroth7, We appreciate your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

January 23, 2023

This is my 3rd dealership in a year and I regret not choosing them first. They were transparent about pricing and did my break job to my satisfaction. They seem to really care about their clients and th More

by ASHSAILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Concordville Subaru responded

Hi ASHSAILE, Thank you for your 5-star review. We are glad to hear you were satisfied with our team's service. We hope to see you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

January 23, 2023

Everyone was very helpful and friendly. I hadn't ever bought a car from a dealership before and had such a great experience for my first time! More

by spears.a.lynne
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
Jan 24, 2023 -

Concordville Subaru responded

Hi spears.a.lynne, Thank you for taking the time to write to us and for your 5-star rating. We are delighted to hear your first-time purchase was excellent. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 22, 2023

They were efficient, timely, and courteous to myself and our dog which we really appreciated. More

by JRNOLAN-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Concordville Subaru responded

Hi JRNOLAN-1, We appreciate your kind review. We are delighted to hear our team was excellent. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

January 22, 2023

Very solid performance from start to finish. Friendly, professional with detailed explanations. On-time, excellent performance. More

by SBALMER123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Concordville Subaru responded

Hi SBALMER123, We appreciate your 5-star review. We are glad to hear our team was excellent from start to finish. We hope to see you on your next visit. We are looking froward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

January 22, 2023

The service was great nice people friendly help thanks very satisfied thanks so very much More

by jasonmichaelezell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cox
Jan 23, 2023 -

Concordville Subaru responded

Hi jasonmichaelezell, Thank you for your 5-star review. We are delighted to hear you were satisfied with your vehicle's service. Have a great day. Sincerely, Moe Laraki - General Manager

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