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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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January 29, 2023

Very friendly, knowledgable staff. Excellent Customer Service. Highly reccomend this location in Concordville. Alway have a good experience. More

by ARLENEMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Violi
Jan 30, 2023 -

Concordville Subaru responded

Hi ARLENEMR, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 29, 2023

Excellent service. Great staff - especially Melissa M., who is always extremely accommodating and courteous. While understanding my vehicles priorities and my own prefe More

by GR8SAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Concordville Subaru responded

Hi GR8SAX, Thank you for your kind review and your 5-star rating. We are delighted to hear Melissa was able to keep your Subaru running like new. We are looking forward to seeing your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

January 28, 2023

Always timely and efficient customer service. John is consistently friendly and keeps me informed as to my vehicles status. More

by gfutchera1a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Concordville Subaru responded

Hi gfutchera1a, We appreciate your 5-star review. We are glad to hear John was excellent throughout your vehicle's service. We hope to see you at your next service visit. Have a great day. Sincerely, Moe Laraki - General Manager

January 28, 2023

I knew what I wanted before I got there, and then Craig and Darren made the process easy and smooth. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Brown, Craig Hewetson
Jan 30, 2023 -

Concordville Subaru responded

Hi Kat, Thank you for your kind review. We are delighted to hear Craig and Darren made your process easy and smooth. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

January 28, 2023

The service is always good, but it was much slower than usual for my last oil change. More

by JPETERS840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Concordville Subaru responded

Hi JPETERS840, Thank you for your kind review. We are glad to hear our service team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 28, 2023

Everything went well, short wait, and the Service guy and Mechanic were very kind and helpful More

by cas031960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Concordville Subaru responded

Hi cas031960, We appreciate you taking the time to write to us. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 28, 2023

It was a great experience. Completed it in. Timely manner. Communicated with me the whole step of the way. More

by CROSSTEK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Jan 30, 2023 -

Concordville Subaru responded

Hi CROSSTEK74, We appreciate you taking the time to write to us. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 28, 2023

Keith the service rep was extremely knowledgble and helpful and even took the time to set up service to have a bumper guard installed within the hour More

by acwright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Aigeltinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Concordville Subaru responded

Hi acwright1, We appreciate your 5-star review. We are delighted to hear working with Keith was excellent during your vehicle's service. We hope to see you soon. Hava a great day. Sincerely, Moe Laraki - General Manager

January 26, 2023

Everyone that I encoumter at Concordville Subaru from intake to service were all very professional and helpful. I have recommended others to consider Concordville Subaru when they are ready to experience More

by margarettartar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Concordville Subaru responded

Hi margarttartar, Thank you for your 5-star review. We are delighted to hear our team was excellent with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

January 26, 2023

1 1/2 hour wait for oil change and tire rotation was too long, especially with an appointment. More

by fredteitman
Recommend Dealer
Yes
Employees Worked With
Dana Violi
Jan 27, 2023 -

Concordville Subaru responded

Hi fredteitman, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki - General Manager

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