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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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February 08, 2023

I'm very pleased with their customer service even though I've only been there twice. Both times the work on my car was completed in a very timely manner. More

by MANKEDR
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Concordville Subaru responded

We are so pleased to receive your stellar review, and we look forward to assisting you again in the future. Take care. Sincerely, Moe Laraki - General Manager

February 08, 2023

Everything was timely, people nice polite and accommodating. Helpful and thorough. Done earlier than expected. Nice experience. More

by KATIMCHUGH65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Concordville Subaru responded

We are happy to learn that you are pleased with our team. Our goal is always to provide exemplary service to valued customers like yourself. We appreciate your business. Sincerely, Moe Laraki - General Manager

February 08, 2023

I have been with Concorville since before the current plant. The ppl make me keep coming back. More

by NBBDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Concordville Subaru responded

Thank you for sharing this 5-star rating and review with us. We're glad to know that you were pleased with our Service Team's hard work during your visit. Have a fantastic day. Sincerely, Moe Laraki - General Manager

February 06, 2023

Altho' higher prices than other service garages, your people are attentive and keep us informed throughout service time wait, plus you provide a comfortable waiting area. Was disappointed car wasn't wash More

by LYNNEANNE3KATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Concordville Subaru responded

Hi LYNNEANNE3KATS, We appreciate you taking the time to write to us. We are glad to hear our team was excellent with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 06, 2023

Service dept has continued to provide reliable and consistent service throughout all visits. This visit they spent a lot of time trying to solve a pervasive mechanical issue - probably over and above More

by OJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Concordville Subaru responded

Hi OJC, Thank you for your 5-star review. We are delighted to hear our team took excellent care of you. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 05, 2023

The center is wonderful. The technicians are very helpful and friendly. I was at the center for 2 hours with my granddaughter and she was able to be entertained with some nic More

by RMARINEL515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Violi
Feb 06, 2023 -

Concordville Subaru responded

Hi RMARINEL515, Thank you for your kind review. We are glad to hear our service team took excellent care of you while your vehicle was in service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 04, 2023

Matt was great- very friendly and professional. Also very supportive as this was my first time buying myself a new car! More

by cartermcfadden
Recommend Dealer
Yes
Employees Worked With
Matt Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Concordville Subaru responded

Hi cartermcfadden, We appreciate your 5-star review. We are glad to hear Matt made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 04, 2023

Very pleasant to work with. Would be happy to deal with them in the future. More

by NOR6783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
Feb 06, 2023 -

Concordville Subaru responded

Hi NOR6783, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

February 04, 2023

My experience with this dealership has been excellent. Working with the service department has been a pleasant surprise. They are very efficient and prices are much better than what I have been accustom More

by ROMARA220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Concordville Subaru responded

Hi ROMARA220, Thank you for your kind review and your 5-star rating. We are delighted to hear John was excellent with your service. We hope to see you on your next service visit. Have a great day. Sincerely, Moe Laraki - General Manager

February 03, 2023

Always courteous and trustworthy service. Nice space to work from while waiting. Appreciate the coffee and snacks! More

by HOTELfacey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Concordville Subaru responded

Hi HOTELfacey1, We appreciate your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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