Back

Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

Sort by
April 07, 2021

John kept me apprised of the status and the findings of my service appt. There were no surprises and I felt the results and prices quoted were quite fair. More

by AKSinPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Concordville Subaru responded

Thank you for your positive feedback. We’re glad that John was informative and took good care of your vehicle for you. We appreciate your business and look forward to working with you again soon!

April 07, 2021

Melissa was awesome (once again). Took the time to listen & address my concerns, and made sure little extras (i.e. clearing out drain holes) got done along with the primary service. Very trustworthy dealersh More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Concordville Subaru responded

Thank you for visiting, RS! We are happy to know that you enjoyed our services. We look forward to your next visit!

April 06, 2021

The person I initially spoke to to schedule my service was not very friendly or accommodating I didn't even get her name. After that, everything was awesome. Zach got me all set up and was super helpful More

by KATEHILLER
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Apr 07, 2021 -

Concordville Subaru responded

KATEHILLER, we greatly appreciate your feedback and thank you for bringing this to our attention.

April 05, 2021

I called Concordville Subaru Service regarding a nail in my tire. They were able to schedule me immediately on a Friday before a holiday and my repairs complete within the hour including a complementary car More

by FRAN.CALGIANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Apr 05, 2021 -

Concordville Subaru responded

Thank you for the great review! Let us know if there is anything else we can help you with. We look forward to your next visit!

April 04, 2021

They treat us right. We’ve purchased 2 Subarus from them and they’ve been great every step of the way from the sale to service visits. More

by pdraglow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Apr 05, 2021 -

Concordville Subaru responded

Thank you for your kind words and positive feedback, pdraglow! We are thrilled to hear that you received excellent customer service. Safe travels!

April 03, 2021

The service was excellent and the greeting was quite friendly. Nevertheless, I continue to wonder why it takes over an hour for an oil change and lube. This was in the express lane and I was the first o More

by rcndds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Concordville Subaru responded

rcndds, thank you for the kind words and recommendation, we really appreciate!

April 02, 2021

My service rep went above and beyond trying to get my warranty claim worked out. I’m so happy I got hi To help me More

by JROGERS14464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Concordville Subaru responded

We're happy to hear that you had such a nice experience with us, JROGERS14464. We appreciate your business and hope to see you again.

April 01, 2021

Service dept execellant from the start of garage door opening to the service desk. Very friendly welcome and listened to what concerns I had. I would say within a half hours my concerns were addressed. A More

by JBLACKA36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
Apr 02, 2021 -

Concordville Subaru responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

March 31, 2021

I used the express service option, which was quick and easy. The wait was shorter than I had expected, and the staff friendly and efficient. More

by richard.carro
Recommend Dealer
Yes
Employees Worked With
Stupid question, can't recall the name of the wonderful service tech.
Mar 31, 2021 -

Concordville Subaru responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us. We appreciate your business and look forward to working with you again.

March 31, 2021

Their service department is amazing. Always a pleasant experience from beginning to end. Great communication from drop off until pickup. I didn't buy this vehicle from Concordville but I am absolutely buy More

by janean2141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
Mar 31, 2021 -

Concordville Subaru responded

Thank you for your kind words and positive feedback, janean2141! We are happy to hear that our team was able to provide you with excellent service. Safe travels!

...
190
...