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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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April 10, 2021

Easy to work with when I was running late for my appointment. Service was prompt and no hidden upcharges. I will continue to use this service department above other Subaru dealers in the area. More

by nealmck08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Concordville Subaru responded

Thank you for the five stars, nealmck08! Concordville Subaru appreciates your business.

April 09, 2021

Always so nice and courteous and quick! Melissa is the best!! She’s always quick to update me and remembers me. It makes a difference! More

by crowleycait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Concordville Subaru responded

Thanks for your positive star rating for Concordville Subaru!

April 09, 2021

My whole experience was fine. Everyone there was professional and courteous. I drove from Milton Delaware just to use their service department. I will return. It would make me want to buy a new Suba More

by FKURZ4089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Concordville Subaru responded

Thank you for taking the time to share your experience with us. We truly appreciate you taking the drive to use our service department. We hope that we can work together again when you're in the market for a new Subaru!

April 09, 2021

Not only do we bring our Subaru in for service but all of our cars! Mark Rodgers is a conscientious and trusted Service Advisor. The entire staff is customer focused. More

by MARC R.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Taylor Thornton
Apr 12, 2021 -

Concordville Subaru responded

Thank you MARC, for the amazing review.

April 09, 2021

Very efficient and professional. Well done. Everything was well explained and very easy to understand. The work was done way earlier than expected. Great job. More

by JEREMYMAGOON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Apr 12, 2021 -

Concordville Subaru responded

JEREMYMAGOON1, thank you for the five-star rating! We hope to assist you again.

April 08, 2021

From the very first phone call, the Concordville Subaru Team took charge of the situation. They were kind, considerate, and professional. I highly recommend them. More

by birdk48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Apr 09, 2021 -

Concordville Subaru responded

Birdk48, thank you for the recommendation and the 5 star review, we really appreciate it! We hope to be able to work with you again in the future!

April 08, 2021

Things were great. I had a good experience. It is silly that I have to write 25 words to submit this survey. thank you very much More

by MAGGSRYBINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Concordville Subaru responded

Thank you for your positive review! We appreciate you taking the time to leave feedback and look forward to working with you again soon!

April 08, 2021

The Service personal are always kind, friendly and informative. I live that they wash my car after service is done. Will always come back here. More

by DJP1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I thought my serviceman was Greg. , Theresa Boyer
Apr 09, 2021 -

Concordville Subaru responded

Thank you for taking the time to leave a 5 star review. We're happy to hear that our service team was friendly and made your experience here a great one! Have a great day!

April 07, 2021

Concordville Subaru always does an excellent job. Could not ask for better service. Mark is outstanding and very helpful. Scheduling was easy and met my needs. More

by KEVIN4648
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Concordville Subaru responded

Thank you for the 5 star review, Kevin! We’re glad that Mark was helpful in making your service appointment an easy experience. Thank you for choosing Concordville Subaru; have a great day!

April 07, 2021

I had a tire issue and had to get to the hospital quickly. They took me right in and fixed my issue immediately . I was so relieved. Thanks for helping me out. Your Great !! More

by STEPHANIERUDOLPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Apr 07, 2021 -

Concordville Subaru responded

Thank you for the five stars, STEPHANIERUDOLPH! Concordville Subaru appreciates your business.

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