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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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April 14, 2021

Good service. Good people. Good value. I’m thinking Good service. Good people. Good value. I’m thinking of being my Lexus here for service Nothing else to add. Thank you thank you thank you More

by SWERBE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Concordville Subaru responded

Hi SWERBE, thank you so much for your 5 star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 14, 2021

I was very pleased with the customer service I received at Concordville Subaru. The fact that I was able to use a loaner while my forester was being repaired made all the difference! More

by Aabergner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Concordville Subaru responded

Thank you for your kind words and positive feedback, Aabergner! We are happy to hear that our team was able to provide you with quick service. Safe travels!

April 14, 2021

Melissa was very friendly and helpful. Called to explain Melissa was very friendly and helpful. Called to explain about initial services charge she quoted and the additional charges that would include clean More

by GAbrams
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Concordville Subaru responded

We greatly appreciate your feedback. Thank you for choosing Concordville Subaru!

April 13, 2021

I think they did an outstanding job. My chevy was repaired and cleaner than when I brought the vehicle in. Pricing was fair and the bill was explained in detail. More

by dompell1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Zach Catrambone, Taylor Thornton
Apr 14, 2021 -

Concordville Subaru responded

dompell1, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

April 13, 2021

Lauren (on Friday) and Melissa Mcelwee handled my split tire emergency faster than expected and I couldn't be happier. Legacy now drives great! Thanks More

by BAFMCCRACKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Concordville Subaru responded

BAFMCCRACKEN, thank you for your 5 Star Review! We appreciate your business and kind words!

April 13, 2021

Ken was up front with all repairs and explained what was necessary vs. preventative maintenance. It’s nice to know someone’s on your side. More

by cep4792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Apr 14, 2021 -

Concordville Subaru responded

Thank you for the great review. We will be sure to thank Ken and the rest of the team for providing you with excellent service. We look forward to working with you again.

April 13, 2021

I waited in clean spacious waiting area while oil and filter change and courtesy safety inspection were performed. It was quick and easy. Great dealer, great service. I purchased my last four vehicles More

by spklein12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Apr 14, 2021 -

Concordville Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you for choosing Concordville Subaru!

April 13, 2021

Greeted me promptly, gave me a text saying they took the car in, waiting room was nice and COVID safe. Diagnosed the problem and had to order part. Informed me went the part came in and I scheduled another More

by Fragile937
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Concordville Subaru responded

Thank you, Fragile937! We appreciate your awesome feedback.

April 11, 2021

Concordville Subaru's service department is always courteous, professional, and prompt. They addressed my concerns. They finished more quickly then anticipated. They clearly conveyed what needed to More

by GV1068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Concordville Subaru responded

Thank you for visiting, GV1068. We are happy to know that you enjoyed our services. We look forward to working with you again.

April 11, 2021

Best service facility and process I’ve ever been to. Very professional! Covid safe waiting area, great explanation of work on my car. Highly recommend this dealership. More

by JANERICHARDSON848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Apr 12, 2021 -

Concordville Subaru responded

Thanks for the perfect rating for us, JANERICHARDSON848! We are here whenever you need help.

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