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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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April 22, 2021

I thought I had a steering problem. When I arrived, the rep listened and then told me my lane control was accidentally turned on. I had no idea. He turned it off and explained that when I was not in the ce More

by TITUSB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know their names.
Apr 23, 2021 -

Concordville Subaru responded

Thank you for the great review, TITUSB3! We will be sure to thank our team for providing you with an easy and smooth experience. We look forward to working with you again!

April 22, 2021

Asked about trade in value while car was there. No response. Service dept employees are very nice. No further opinions to use u your 35 word minimum More

by LisaN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Apr 23, 2021 -

Concordville Subaru responded

Thank you for the great review, LisaN. I will be sure to thank our team for providing you with excellent service. Thank you for choosing Concordville Subaru & we look forward to working with you again.

April 22, 2021

Everyone seems to want to make your time there as pleasant as possible. Service personnel are first rate,knowledgeable,,professional,and courteous at all times. More

by CHATSWITHPATS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Concordville Subaru responded

We're happy to hear that you had such a nice experience with us. We appreciate your business and hope to see you again, CHATSWITHPATS.

April 22, 2021

We have had nothing but good experiences here. Mark went out of his way to make sure we were comfortable with everything, and that we knew everything that was happening. I will refer everyone I know here be More

by NICWASSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Concordville Subaru responded

NICWASSON, we want you to know how much we value your generous 5-star review! We're pleased that Mark took such good care of you! Congratulations! Feel free to contact us with any questions or comments that you might have in the future!

April 22, 2021

Very respectful and knowledgeable. Actually helped us buy a new subaru and we kept our older one. Melissa's professionalism is one of the reasons we come back. More

by Dmagen1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Concordville Subaru responded

Hi Dmagen1026, we're happy you found our staff to be so supportive during your experience here at Concordville Subaru. We hope you continue to choose us for all your automotive needs! Take care!

April 20, 2021

I feel comfortable at this facility and confident with the integrity and skills of it’s employees. Due to Covid there are no beverages or snacks, but they had a sign up saying customers could ask for snac More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Apr 20, 2021 -

Concordville Subaru responded

Thank you for visiting Concordville Subaru, Carolyn. We are happy to know that you enjoyed our services. We look forward to working with you again.

April 20, 2021

They are wonderful from moment you schedule to the second the service is complete. They go above and beyond, they keep you updated, and service has always been completed in timely manner. More

by MYRNASTP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Apr 21, 2021 -

Concordville Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Concordville Subaru. We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2021

Service was excellent. It took less than 45 minutes. The service department was clean and neat. The advisors were professional and courteous. I would highly recommend. More

by TACSMAN097
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Apr 19, 2021 -

Concordville Subaru responded

TACSMAN097, we are glad to hear that you enjoyed our services. Thank you for choosing Concordville Subaru for all of your vehicle needs.

April 17, 2021

Great service all around and very thorough as usual!! Wouldn’t have anyone else work on my wrx!!! When the time comes I’ll be buying my next car from concordville Subaru More

by STACKS556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Zach Catrambone, Taylor Thornton
Apr 19, 2021 -

Concordville Subaru responded

We're happy to hear that you had such a nice experience with us, STACKS556. We appreciate your business and hope to see you again!

April 17, 2021

Everytime I visit something wrong with price. Very frustrating. Yesterday on their web site synthetic oil change $59.95 get home and realize they charged $64.95. Always something More

by MSUNGELO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Apr 26, 2021 -

Concordville Subaru responded

Thank you for taking the time to send us your feedback. We're sorry for any inconvenience we may have caused you. Please reach out to us if you wish to discuss this further, as we would like to rectify the situation.

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