Concordville Subaru - Service Center

Very courteous and efficient. He kept me informed along the way and made sure I knew what they had checked. I don’t like having to use a specific number of words the way and made sure I knew what they had checked. I don’t like having to use a specific number of words More

Mark is fantastic. He is friendly and knowledgeable and solved all the issues I was having with my car. He’s why I go to that dealership. solved all the issues I was having with my car. He’s why I go to that dealership. More

John, was great in explaining how my door works.The car was ready on time. People were very helpful. Took time to go over what was going to be done with car. was ready on time. People were very helpful. Took time to go over what was going to be done with car. More

Very professional staff.High quality customer care.I Very professional staff. High quality customer care. I strongly recommend Concordville Subaru. My trunk issue was solved quickly . I could easily Very professional staff. High quality customer care. I strongly recommend Concordville Subaru. My trunk issue was solved quickly . I could easily get a loaner car. More

I have dealt with everyone from Service at one time or another and have found all to be very helpful, courteous and professional. I especially have dealt with Kenny for many years and have a lot of conf another and have found all to be very helpful, courteous and professional. I especially have dealt with Kenny for many years and have a lot of confidence and trust in his ability and knowledge. I also must say that during this Pandemic the level of protocol for safety has been exceptional. Thank you. More

My wife and I had a phenomenally good experience! We were visiting the area and heard an ominous rattle in the rear of my our 2015 Outback. I called the dealership and they said bring it in. Mr. Ken Cooper g visiting the area and heard an ominous rattle in the rear of my our 2015 Outback. I called the dealership and they said bring it in. Mr. Ken Cooper greeted me, immediately took the vehicle in, found the muffler was hitting an aftermarket hitch we had installed, and that was making the noise. He pointed out the problem and patiently answered my questions. The whole process was fast and when I pulled out my credit card to pay, there was no charge, which makes the customer feel special and is one of the reasons I keep buying Subaru’s. They don’t take advantage of the customer, and that has been my general experience dealing with the Subaru family. They even washed my car!! Highly recommend! Also, a sales representative took the time to show us a new Ascent which we may buy later this year. He was amiable and knowledgeable. It was all good! Howard Grayson More

Was given incorrect pricing, Upselling for service I didn’t request. Going through my glove box and papers without asking. Won’t go back there. didn’t request. Going through my glove box and papers without asking. Won’t go back there. More

Melissa was very professional and attentive. I felt confident of the work being performed and would highly recommend the service department. I look forward to when Subaru makes an electric forester. confident of the work being performed and would highly recommend the service department. I look forward to when Subaru makes an electric forester. More

Always take good care of us. Never had the problems we had with other dealerships. Very happy we switched to Subaru. Everything is much more reliable. had with other dealerships. Very happy we switched to Subaru. Everything is much more reliable. More

John is excellent as a service writer, but I’m not so sure about the others that I have dealt with, in the service department. sure about the others that I have dealt with, in the service department. More