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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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May 01, 2021

Phenomenal customer service and hospitality along with their communication with what was going on with my vehicle was awesome.couldn’t ask for better service. More

by eroc2212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Concordville Subaru responded

We appreciate the five-star rating and friendly feedback! We hope to work with you again in the future. Please let us know if you need anything else.

May 01, 2021

After a service at Concordville and a service at another Subaru dealer I discovered the oil cap was not secure and half the engine compartment was covered in oil. Despite the fact I could not prove which d More

by DanB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Concordville Subaru responded

Hi Dan, Thank you for the great review! We always strive to provide great quality customer care. Thank you for the kind words. We hope to work with you again!

May 01, 2021

The service was great. Very friendly service staff, both knowledgeable and efficient. Our 2018 Subaru Legacy was serviced and returned nice and clean. As always, well done. Thanks Mark was great, Melissa an More

by JWHAMILL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 03, 2021 -

Concordville Subaru responded

Thank you for the kind feedback on your experience with our service dept. We greatly appreciate it, as well as the five-star rating! Please do not hesitate to reach out to us if you need anything else. We hope to see you again!

May 01, 2021

Excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service excel More

by Slanahan58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Concordville Subaru responded

Thank you for the five-star rating and kind feedback! We hope to see you again.

May 01, 2021

Mark had me in and out quick when we discovered the nail in my tire. I returned the next day after the new tire was delivered. Kenny took the time to check the warranty and discovered that altho it’s listed More

by ANGDEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 03, 2021 -

Concordville Subaru responded

Thank you for recognizing our wonderful service dept. who always look out for our customers! We're happy to hear that we were able to save you $150. If you need anything else, please let us know!

May 01, 2021

Great! Service was done efficiently. Wait was pleasant. Car was washed. Really nice feature. The only place I bring my car for service. Tell my coworkers! More

by JDETWILER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Concordville Subaru responded

Thank you for the five-star rating! We greatly appreciate your kind words and recommendation. Please let us know if you need anything else.

April 29, 2021

Excellent customer service and quality work from start to finish! Mark kept me informed of exactly what was going on with my car. Very professional. More

by ANITALG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Concordville Subaru responded

We're glad to hear that Mark kept you up to date on your service and that the work was done to your satisfaction! Have a great day!

April 29, 2021

Very courteous and attentive. Got me in same day and offered a loaner car although I was willing to wait. Appreciate the attention to details More

by CRESCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Concordville Subaru responded

Cresci, thank you for the 5 star review. We'll always do our best to be quick and efficient when it comes to our service! Have a great day!

April 29, 2021

Perfect assistance. Pleasant surroundings. Car returned washed. It was only a 15,000 mile service so not much more to say except thank you very much More

by My subaru
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Concordville Subaru responded

We're glad to be of service! Thank you for choosing Concordville Subaru and thank you for leaving us a review!

April 29, 2021

Great friendly service Quality serviceAbility to make Great friendly service Quality service Ability to make appointment that fit my schedule Making me write 25 words is annoying and next time I ma More

by MALEFICENT1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Concordville Subaru responded

Thank you for taking the time to leave us a review. We appreciate your feedback and hope to work with you again in the future!

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