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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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May 05, 2021

Love the service department! Was impressed that they checked into warranty information which resulted in a huge savings for me! I keep bragging about how great you guys are! Ok More

by JOYCECW0413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Concordville Subaru responded

Thank you for that great review, JOYCECW0413! If there's anything else that we can do for you, just let us know! We hope to work with you again in the future!

May 05, 2021

Mark the service manager was very nce. Very disappointed with the sales derpt. Infact Subaru has lost a valuable customer and I will not recommend Subaru to anyone in the future. Out BBC ack with 100,000 mi More

by showstoppers
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Concordville Subaru responded

Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!

May 05, 2021

Melissa is always so helpful, honest, and caring. I trust her and I’m happy to say that she has been helping me as a Subaru customer for years. She’s an awesome asset and I hope you guys value her efforts an More

by jrgretsch6120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Concordville Subaru responded

Thank you for the kind review! Melissa is a great part of our team and we're very fortunate to have her here! Thank you for choosing Concordville Subaru and we look forward to your next visit!

May 04, 2021

Courteous staff, clean facility, prompt maintenance service!!! The staff were able to provide me with the appointment day and time I wanted. Wonderful business and I will share my gratitude with frien More

by cocoanddaisys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Concordville Subaru responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

May 04, 2021

Very friendly and helpful in answering questions. Everyone there makes you feel welcome... and sees to taking care of your needs in a very timely manner. More

by patchesandstitches1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lupo Sr., Bill Betzner
May 05, 2021 -

Concordville Subaru responded

patchesandstitches1, We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2021

A foot mat and the steering wheel wrapped with plastic left in the car. Nice they use it to keep the car clean but should have been removed when done. I was told the car would be washed when complete but More

by DLAPORTE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Concordville Subaru responded

Thank you for taking the time to send us your feedback. We're sorry for any inconvenience we may have caused you. Please reach out to us if you wish to discuss this further. Thank you.

May 02, 2021

Excellent team at Concordville Subaru. They are always very friendly, helpful, and willing to go above and beyond. I’ve been to several Subaru dealers and this ties for my favorite. The new location is be More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Concordville Subaru responded

Thank you for the kind words, Jim! We appreciate the compliments and the five-star review! Please let us know if you need anything else. We hope to see you again.

May 02, 2021

Concordville Subaru is really great. I drive about 2 1/4 hours to do business with them. The dealers near me are just simply not a pleasure to deal with. Concordville= Kind professionals who do a thorough j More

by DHBUCKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Concordville Subaru responded

Thank you for always driving a great distance to continue to work with us. We greatly appreciate it! Also, thank you for the five-star rating and kind words. Please let us know if you need anything else.

May 02, 2021

Location is ideal for service. Was unhappy car not Location is ideal for service. Was unhappy car not washed at this location for servicing. Service question was not addressed. I had to follow up at More

by VHEIMANN0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 04, 2021 -

Concordville Subaru responded

We’re sorry for any inconvenience we may have caused you. We are always looking for ways to improve and we greatly appreciate your feedback.

May 02, 2021

They did alot more than I realized needed to be done at the time. But it was all done with my OK and their knowledge. More

by waide.h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Zach Catrambone, Taylor Thornton
May 03, 2021 -

Concordville Subaru responded

We greatly appreciate the five-star rating! If you need anything else, please let us know. Safe travels!

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