Concordville Subaru - Service Center
Glen Mills, PA
1,921 Reviews of Concordville Subaru - Service Center
Great job quick and easy. I’m glad that I chose them as my service dealer. Have an excellent process. I’ll be back again to have my car serviced here. my service dealer. Have an excellent process. I’ll be back again to have my car serviced here. More
Friendly and courteous. Dropped my 2018 Crosstrek off Friendly and courteous. Dropped my 2018 Crosstrek off Wednesday for maintenance and a much needed Detail. Melissa got me in a nice new loaner, so I Friendly and courteous. Dropped my 2018 Crosstrek off Wednesday for maintenance and a much needed Detail. Melissa got me in a nice new loaner, so I got to test drive the updated Crosstrek. Only problem was my old 6s iPhone couldn't charge in the loaner. Otherwise a great experience! More
This service department is the best! They told me I needed some repair work on my muffler, they gave me an estimated price, which I was fine with. When I took it in, they found out they could fix it fo needed some repair work on my muffler, they gave me an estimated price, which I was fine with. When I took it in, they found out they could fix it for significantly less than the replacement price they gave me. Saved a couple hundred dollars, who wouldn't love that? More
They were very courteous and responded quickly. I did have issues with the phone but they went out of their way to contact me when I reached out via on line chat. have issues with the phone but they went out of their way to contact me when I reached out via on line chat. More
Great customer service. We were just browsing for a new car, not set on purchasing one that day. Cassandra took her time with us. We did not feel pressured in any way. Got a deal that we were happy with. car, not set on purchasing one that day. Cassandra took her time with us. We did not feel pressured in any way. Got a deal that we were happy with. The car is great. Still learning all the bells and whistles. The only issue is that we had to wait almost an hour for the finance part of the purchase, and we were paying in full for the car. Otherwise a great car buying experience. More
18,000 mile service. I drive 40 minutes to get to this dealership for service- well worth the trip. Work done in 40 minutes- will be returning! dealership for service- well worth the trip. Work done in 40 minutes- will be returning! More
Overall happy but was told the problem that I returned for was due to work done elsewhere. Took it back to the other place and they said the problem had nothing to do with the work they did and was relat for was due to work done elsewhere. Took it back to the other place and they said the problem had nothing to do with the work they did and was related to the faulty tie rod…. Very annoying More
Very knowledgeable, friendly and helpful. Melissa is great. New building is great. Love having car washed. Like the new location. Always let us know about recalls great. New building is great. Love having car washed. Like the new location. Always let us know about recalls More
After purchasing our Subaru Ascent this past November, we had it in for service for the first time a couple of days ago. We had purchased a service plan so gave the coupon book to the man at the counter. He had it in for service for the first time a couple of days ago. We had purchased a service plan so gave the coupon book to the man at the counter. He was very friendly and took out the coupon for an oil change and tire rotation. I waited in the customer lounge and was pleasantly surprised that in less than an hour the car was not only ready but also washed! It was an all around good experience and we are very happy with both the service and our new Ascent! More
Ease of appt. Efficient teamwork in checking in and outfitting me w/loaner. Listened carefully to my concerns and remarks re car's operation. Communication above average in every way. outfitting me w/loaner. Listened carefully to my concerns and remarks re car's operation. Communication above average in every way. More