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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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February 27, 2023

Always pleasant, efficient and helpful. Great job. Good communication and very clean waiting areas. Help me keep up with services needed. More

by CHIDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Concordville Subaru responded

Hi CHIDELL, We appreciate your 5-star review. We are glad to hear your service visit was quick and efficient. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 26, 2023

Try to be helpful friendly and courteous even when this go wrong Nice friendly people More

by PSIMONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Concordville Subaru responded

Hi PSIMONE1, Thank you for taking the time to write to us. We are glad to hear our team was helpful in trying to fix your vehicle's issue. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 26, 2023

Everyone was friendly and professional. My questions were answered and I was very impressed with the entire team. More

by Anne Adams
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Concordville Subaru responded

Hi Anne Adams, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent with us. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

February 26, 2023

I was in the dealer for almost two hours for service. I walked around and saw my car is outside the lot. I walked to the service desk and asked if it's done or not. End up it's done but just no one infor More

by MRCOOL709394
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Concordville Subaru responded

Hi MRCOOL709394, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki - General Manager

February 26, 2023

They have always treated me with respect and did the job on my car that was scheduled. More

by Patps139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Concordville Subaru responded

Hi Patps139, We appreciate your 5-star review. We are delighted to hear our team took excellent care of your vehicle. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 25, 2023

Very happy with Subaru fixing service! !! I have to give A+ On the end of service my car was washed ( free) but back side with back window was not washed well, so For washing only I g More

by MONIKANETA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Concordville Subaru responded

Hi MONTIKANETA8, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 25, 2023

Dave Zegac was to work with and got me in and out! I will recommend him to anyone at anytime. More

by Caprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Concordville Subaru responded

Hi Caprice, Thank you for your 5-star review. We are glad to hear Dave was able to get you in and out in a time manner. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 25, 2023

Dedicated to ensuring your vehicle is running safelt and smoothly. Prices are definitely on the higher side. More

by FRANK.KUSHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Concordville Subaru responded

Hi FRANK.KUSHMAN, Thank you for your kind review. We are delighted to hear our team help ensure your vehicle is running smoothly and safe. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 24, 2023

Very friendly service. Took the time to explain what was wrong, how the service and insurance worked and what my options were. Went above and beyond to keep me informed. More

by John D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Concordville Subaru responded

Hi John D., Thank you for your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

February 24, 2023

The customer service rep was thorough in his explanation of what exactly was going to happen and the cost involved. He periodically update me and keep me informed of the situation the mechanics were seeing. More

by JCLAYTON47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Concordville Subaru responded

Hi JCLAYTON47, We appreciate your kind review. We are delighted to hear out service team was excellent during your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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