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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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June 09, 2021

I have always been accommodated here. I also get straight answers for both good news and bad. There hasn't been much bad news; the Forester is an excellent product, well looked after by this service team. More

by EDT750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Jun 09, 2021 -

Concordville Subaru responded

Thank you for the 5 star review. We're happy to know our team has done a good job looking after your Forester and keeping you informed on any service it needs. Take care!

June 08, 2021

Always courteous, upbeat and friendly. They never try to sell you a part or service you don’t need. I actually don’t mind going there😊 More

by Sgracec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Concordville Subaru responded

We appreciate the great rating, Sgracec!

June 08, 2021

They went out of their way to resolve a problem with connecting my IPod Minni to my Outback and arranged to have my car serviced with out an appointment. More

by meljohnson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Concordville Subaru responded

Thank you for the 5 star review. We're glad our team could help resolve the issue and look forward to working with you again soon.

June 07, 2021

Very pleasant staff. Clean waiting area. Everyone following mask guidelines and social distancing Unscheduled oil change completed in a timely manner. Car washed. Very good experience. Thanks! More

by MIRIAM51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone, Taylor Thornton
Jun 07, 2021 -

Concordville Subaru responded

Hi MIRIAM51, thank you for your high star rating. We're happy to see that your experience with us was excellent! We do hope we can be of assistance in the future. Take care!

June 07, 2021

Your understanding/flexibility, kind, helpful service and courtesy car availability is greatly appreciated! You guys also do a great job of clearly communicating with your customers. More

by ltymeson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Jun 08, 2021 -

Concordville Subaru responded

Thank you for the 5 star rating! We look forward to your next visit to Concordville Subaru!

June 07, 2021

Fantastic service. Very responsive. Service representative was very helpful and polite. The waiting room was very clean and comfortable. Car service was very prompt. Can was washed. More

by BRYWKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Jun 08, 2021 -

Concordville Subaru responded

Thank you for the 5-star rating! We look forward to seeing you at Concordville Subaru again soon!

June 07, 2021

The team at Concordville Subaru are unfailingly polite and responsive. This is my second Subaru and I will never buy another make of care other than Subaru. And I’ll only buy my Subarus @ Concordville Su More

by TINKTONKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jun 08, 2021 -

Concordville Subaru responded

TINKTONKS, we appreciate your feedback. We hope to see you again at Concordville Subaru. Take care!

June 07, 2021

As always ...able to get me in when I needed to found and fixed problem and thank God I had extended warranty so only minimally painful...took me back quickly when their was a problem with repair More

by JANDLDAGIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Concordville Subaru responded

Thank you for writing a review, JANDLDAGIT. We truly appreciate the opportunity to earn your business and we're thrilled to hear about your 5 star experience!

June 07, 2021

Service work preformed without issue. Polite and as promised. Facility clean and well managed. Checkout was fast and efficient. Would do business there again thanks More

by JMASCIA307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Concordville Subaru responded

JMASCIA307, Thanks for taking the time to leave us a review. Take care!

June 07, 2021

I can be assured that the wait time quoted is accurate. All service reps are friendly, courteous and keep you informed of the progress when the service techs are working on your car. More

by dspuka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Concordville Subaru responded

Thank you for visiting Concordville Subaru! We are happy to know that you enjoyed a hassle-free experience. We look forward to your next visit!

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