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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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June 12, 2021

Great service! The service was very very very very very very very very very very very very very very very very very very very good More

by CURLEYCHAD33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Jun 14, 2021 -

Concordville Subaru responded

Hi CURLEYCHAD33, thanks for your praise, we look forward to serving you again soon.

June 12, 2021

Melissa is great easy to explain things. Have had her exclusively for all my cats. I’ll call her if I can’t figure something out More

by HOOVIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandria
Jun 14, 2021 -

Concordville Subaru responded

HOOVIE2, your feedback is appreciated. It's good to see that Melissa takes great care in addressing all of your service concerns. Have a great week!

June 11, 2021

I am pleased with the service I receive.Wasted time I am pleased with the service I receive. Wasted time adding more words than necessary Wasted time adding more words than necessary Wasted t More

by markpaquette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Concordville Subaru responded

Thank you for the 5-Star rating Markpaquette. We truly appreciate you taking the time to leave us a review and understand that the word requirement can be a bit much. Please understand that this is a requirement set by Dealerrater and not our dealership. We hope you have a fantastic week.

June 10, 2021

The service dept was very helpful and kind.Melissa was The service dept was very helpful and kind. Melissa was ver atentive to my concerns. I would definitely recommend Subaru of Concordville. Received g More

by LEVINETHREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Concordville Subaru responded

LEVINETHREE, thank you for the positive rating. We hope to see you again soon.

June 10, 2021

The service shop at Concordville Subaru rocks! I brought my car in for an oil change, it was waaaaay overdue, they changed the oil and did not honestly said that was all the car needed. There were several d More

by FARIDA.HASANALI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jun 10, 2021 -

Concordville Subaru responded

Thank you for leaving us a great review, FARIDA.HASANALI! It was a pleasure to work with you, and we hope to work with you again soon.

June 10, 2021

As always, the staff kindly greeted me and stayed with me throughout the service. It did take longer than usual, but the service center was certainly busy. Thank you! More

by lnj3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Concordville Subaru responded

Thank you for choosing Concordville Subaru to handle your service needs. It's been a pleasure serving you and we look forward to any future visits.

June 10, 2021

They are always ready to accommodate an immediate problem in their drive in service. I am somewhat perplexed by the electronic issues my car is having, but the service dept. always works hard to make sure t More

by TIMEW98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jun 10, 2021 -

Concordville Subaru responded

Thank you for the 5 star rating! We appreciate your business and hope to work with you again soon!

June 09, 2021

Always friendly & professional. Was in & out quickly. They did turn off my headlights & I had to reset my main screen which was a pain in the neck. Subaru needs to make it easier to quickly go thru scre More

by Mab13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Concordville Subaru responded

Thank you for the positive review. We appreciate your feedback and hope to be able to work with you again in the future!

June 09, 2021

I love everything about your service department! Every single person is so nice and so professional! Always have a smile on their faces and are so willing to help! More

by Jring2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Taylor Thornton
Jun 09, 2021 -

Concordville Subaru responded

Thank you for your kind words! We're so happy that our staff helped you feel welcome and taken care of here. We appreciate your business and look forward to your next visit with us!

June 09, 2021

Everyone at Concordville Subaru was professional and treated me with respect. I look forward to my next service appointment. They definitely are very knowledgeable about my Outback!! More

by NM6127
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jun 10, 2021 -

Concordville Subaru responded

NM6127, thanks for taking a moment to rate us 5-stars. We hope we can be of assistance again soon.

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