Concordville Subaru - Service Center

Every one was very pleasant but I was frustrated because I had my new car one day and then I brought it back for repairs on the side mirror. You had the new car for over a week trying to figure out what was I had my new car one day and then I brought it back for repairs on the side mirror. You had the new car for over a week trying to figure out what was wrong and then ordered a new part and fixed the problem. While I had a loner, it was not like my new car. But you fixed my car and I am very happy with it. More

Outstanding customer service from making the appointment to picking up you car when the service is complete. Melissa is wonderful to work with. She really cares about me the customer and my car.. Thank you to picking up you car when the service is complete. Melissa is wonderful to work with. She really cares about me the customer and my car.. Thank you ! More

very modern, very clean facility. Super friendly and professional staff. Punctual service. Happy to recommend Super friendly and professional staff. Punctual service. Happy to recommend More

Purchasing my new vehicle from Concordville Subaru was a very pleasant and hassle free interaction. very pleasant and hassle free interaction. More

The brakes on my 2021 Ascent Touring started squealing shortly after I took it in for it's 2yr maintenance check. The mechanics checked the brakes via driving, listening, feeling and seeing the pads and shortly after I took it in for it's 2yr maintenance check. The mechanics checked the brakes via driving, listening, feeling and seeing the pads and rotars. They determined that the front pads had worn below the safety threshold and replaced them. They also shaved the front rotars. My Ascent's brakes no longer make the squealing noise. While I was waiting in the customer service waiting area, I was approached by another employee who offered me a loaner vehicle so I wouldn't have to wait at the dealership. I thankfully declined; but I was very impressed with the customer service. I have never been offered a loaner vehicle while I was already waiting. More

Problem was not taken care of. I have to take the car to a body shop. Subaru are supposed to be the experts. I still had to pay 50 dollars. Last time I came in for service som I have to take the car to a body shop. Subaru are supposed to be the experts. I still had to pay 50 dollars. Last time I came in for service someone tightened the oil plug so tight I had to use a cheater bar to undo it. Not happy. More

Very friendly, reliable, and upfront. Appreciate that a lot will take my car there for routine checks! Appreciate that a lot will take my car there for routine checks! More

Very nice staff and honest! I like the no pressure tactic. It doesn’t seem like the service team pressure you on other services. That is why I left my old dealership. Thank y I like the no pressure tactic. It doesn’t seem like the service team pressure you on other services. That is why I left my old dealership. Thank you! More

Very happy with our second purchase at Concordville Subaru. Sales person Doug, sales manger and finance made it easy to do business. Subaru. Sales person Doug, sales manger and finance made it easy to do business. More

Nathalie really helped my family find the perfect car for me. She was very knowledgeable and great at awnsering our many questions in a timely manner. me. She was very knowledgeable and great at awnsering our many questions in a timely manner. More