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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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April 05, 2023

Great job. First device done and everything was on time and promptly completed. Again awesome More

by THISBETTERBEGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Concordville Subaru responded

Hi THISBETTERBEGOOD, We appreciate your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 04, 2023

Not happy with amount of time it took to get car inspected, and oil changed. Shouldn't take 6 hours for that type of service. Car wasn't even done when promised. More

by bobiekoala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get his name
Apr 05, 2023 -

Concordville Subaru responded

Hi bobiekoala, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki - General Manager

April 04, 2023

Excellent service reps who provide detailed breakdowns and answers. and lots of customer care to ease the waiting. Highly recommended. More

by jktw
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Silva
Apr 05, 2023 -

Concordville Subaru responded

Hi jktw, We appreciate your kind review. We are delighted to hear you were satisfied with your visit. We hope to see you in the future. Have a great day. Sincerely, Moe Laraki - General Manager

April 04, 2023

The service department completed the repairs quickly. They were very customer friendly with my time and the loaner vehicle. More

by Chuck.hess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
Apr 05, 2023 -

Concordville Subaru responded

Hi Chuck.hess, Thank you for your kind review. We are delighted to hear our service team was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 04, 2023

Had an unexpected problem with my 2 year and 4 months old Outback; dead battery. Once I got a jump the service center took right in and check my battery and electrical system. They replaced battery and I was More

by CINDY.COX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Concordville Subaru responded

Hi CINDY.COX, We appreciate your kind review and your 5-star rating. We are delighted to hear our team took excellent care of your vehicle. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 04, 2023

Friendly staff. Very helpful and courteous. Great selection of vehicles. Transaction are easy. Love this place More

by coolmom53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Concordville Subaru responded

Hi coolmom53, Thank you for your kind review. We are glad to hear you were satisfied with your experience. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 03, 2023

Very friendly and helpful, went to great lengths to explain and walk us through buying a used car! More

by sarahzrebiec
Recommend Dealer
Yes
Employees Worked With
Maddy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Concordville Subaru responded

Hi sarahzrebiec, We appreciate your 5-star review. We are delighted to hear you were satisfied with your buying experience. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 02, 2023

Always have a great service experience at Concordville Subaru. My service advisor, Melissa, is exceptional. More

by BENJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Concordville Subaru responded

Hi BENJOHNSON, We appreciate your 5-star review. We are delighted to hear Melissa took excellent care of your vehicle. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 02, 2023

Concordville’s service was satisfactory. Anthony was very helpful and was a pleasure to work with. More

by Hesscr64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown
Apr 03, 2023 -

Concordville Subaru responded

Hi Hesscr64, Thank you for you taking the time to write to us. We are glad to hear Anthony was excellent to work with. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 02, 2023

Easy and efficient service call; I called and there was available service time that very afternoon! Great service. More

by ellieatthelake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Concordville Subaru responded

Hi ellieatthelake, Thank you for your 5-star review. We are glad to hear our team was excellent with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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