Community Chrysler Dodge Jeep
Martinsville, IN
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308 Reviews of Community Chrysler Dodge Jeep
Service charges for warranty work that still wasn't right My wife and I took our Jeep Grand Cherokee into Community Chrysler to have some repairs completed (again) the things we had asked to be fixed are stil My wife and I took our Jeep Grand Cherokee into Community Chrysler to have some repairs completed (again) the things we had asked to be fixed are still not right. They took Jeep and came back saying there were no issues and charged us almost $90 for work we had already paid the warranty deductible on. Called Chrysler warranty dept. and they said we should not have been charged and said we should ask to be reimbursed for the charges since we had paid deductible already. We called and John said he would refund the money, it is now two weeks and a day later and numerous calls to Chrysler (don't bother they won't help with a dealer issue) and I call and finally get John to talk to me, he states he tore check up and would not refund our money I ask why and get his same song and dance that we have heard for two weeks from others since he wouldn't talk to us directly. John I will promise you I will never visit your dealership again, but I will tell everyone my story. The service guys are good guys but I feel as if they just can't be bothered if they have already made an attempt to fix something and it didn't work. More
Great service I enjoyed working with the staff at Community, everyone was friendly and helpful. Brad worked hard to help us in our purchase and we walked away with I enjoyed working with the staff at Community, everyone was friendly and helpful. Brad worked hard to help us in our purchase and we walked away with a great deal! More
Very good Service! I went into Community last night to look into buying a black dodge nitro.. At first they didn't see any on a lot that they could get to meet my requir I went into Community last night to look into buying a black dodge nitro.. At first they didn't see any on a lot that they could get to meet my requirements. Just as I leave I get a phone call that they had specifically picked out a black dodge nitro and had it delivered just for me to come in & see.. Not only did I come home with the exact car that I wanted, I also had amazing service. EVERYONE in Community were very nice and friendly. Even when I kept them over an hour past their closing time... My sales rep was Brad Kale, very friendly and very good at his job! More
200 convertible found the car we wanted in West Virginia and brought it to Martinsville for us. Everything went quickly and effeciently. Overall a very good and str found the car we wanted in West Virginia and brought it to Martinsville for us. Everything went quickly and effeciently. Overall a very good and stress free experience. More
Excellent Bought a great truck from a great dealer. Brian caught us at the right time and had the right offerings to make the wife happy about the purchase a Bought a great truck from a great dealer. Brian caught us at the right time and had the right offerings to make the wife happy about the purchase and was willing to stay into the wee hours to close the deal. Thanks again! More
We always try to go to the same sales rep Jason Clark. Jason Clark is the sales rep we try to always go to. Jason works well with us to find just the right vehicle for us. The staff at Community Chrysler Jason Clark is the sales rep we try to always go to. Jason works well with us to find just the right vehicle for us. The staff at Community Chrysler work well together. We have always had a good experience with Community Chrysler. More
Great experience I came in on 8/6/14 just to look at a 01 pontiac bonneville and never suspected to purchase on that day, While I was looking a staff member approached I came in on 8/6/14 just to look at a 01 pontiac bonneville and never suspected to purchase on that day, While I was looking a staff member approached and asked me if I needed assistance. A very knowledgable polite gentleman named Brad. Brad really knew his stuff and lead me to a better car for my needs and wants. We became fast friend talking about my project camaro and what I do for my company. He was very strait forward with any known defects or problems with this particular car. Also he was able to work with my financial needs. In all respect to the company I believe that Brad Kale needs A RAISE!!! Because he is very good at his job. Or at least a promotion! Brad keep it up and you will own the company!! Your pal Pete Gottschalk More
i never thought buying a new vehicle could be so stressful My girlfriend & I are expecting a new baby so we decided to look for a new vehicle.With already having 3 kids we knew we would need something with mor My girlfriend & I are expecting a new baby so we decided to look for a new vehicle.With already having 3 kids we knew we would need something with more space & since we live in the country in Illinois we also knew we would need 4wd for the winter. So we began looking online for what could fit our needs. We found a 2007 jeep commander that was everything we were looking for. So I called & talked to a very nice salesman who did a credit check & said with my credit rating of 750 he'd have no problem putting us in the jeep for $300 a month with a warranty. Once we drove there & looked at it & decided we wanted it. We started the paper work & they said that they could do the $300 a month with no warranty but we could purchase a warranty for just an extra $2000 but that would raise our payments to $340 a month. It did stretch us a little bit further than we wanted but we went all that way from Illinois driving over 2 hours to get there. So we bought the jeep with the warranty.Is a good thing we got the warranty too. Because just 6 days after we bought it the heater blower motor stopped working, a wheel baring went out, & the 4wd didn't work. It cost of the repairs were about $4000 which community said they would cover the cost. Instead they had the warranty that we bought cover the cost. Which covered most of it except $700 which community told the business that worked on it that they wouldn't be paying for any of the repairs.After I had to call them again. They did end up paying the remainder of the balance. I think just because it was under the 30 days. I know if we didnt buy the extended warranty & if those things lasted to 31 days we would of been on the hook for the entire amount.When we went there we told them that I do not have a license so my girlfriend had to be put on the loan so she could license & insure it & they said that we would of had a better Apr if she were not on it but we had to suck it up & take the higher Apr. Now I'm getting calls because they didn't put her on the loan. Even tho she did fill out a bunch of papers. & apparently she's not supposed to be on the title. Its funny that we still got the higher apr tho even tho they now say that they didnt put her on the loan. Well now I have to deal with the bank we got the loan through because they messed up the paper work on the loan. & the last person i talked to about this new situation was a total a**hole . Ever since we bought our vehicle from them its been a constant head ache & full of stress..So no I would not go back there & I would not recommend anyone else go there either. More
Brad Kale and the community Chrysler family were more than helpful and friendly to my car buying experience. They took the time out of their Saturday to stay o and the community Chrysler family were more than helpful and friendly to my car buying experience. They took the time out of their Saturday to stay open late to ensure I got the car I wanted and make the experience as painless as possible. I would definitely make the drive from Cincinnati to purchase another vehicle from Brad and the community Chrysler family! More
Very happy Had a great car buying experience. We dealt with Jason Clark and he's a really good guy. He made the whole transaction very smooth. He knows what he's Had a great car buying experience. We dealt with Jason Clark and he's a really good guy. He made the whole transaction very smooth. He knows what he's doing. We got a good car and a good deal. Can't ask for more than that. I highly recommend this dealership and I will be back for my next buy. More