Back

Commonwealth Volkswagen

Lawrence, MA

4.6
453 Reviews

1 Commonwealth Drive

Lawrence, MA

01841

Directions

By Type

453 Reviews of Commonwealth Volkswagen

May 13, 2013

This team was simply fantastic. They were straight to the point and stuck to the same story from the beginning when I started shopping. Other dealers kept trying to come down with the price a 100$ here and a More

by AbdullahDaoud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2013 -

Commonwealth Volkswagen responded

Wow, what a lovely review. We're pleased to hear our team was simply fantastic and able to provide a nice and easy car purchasing experience. If you have any questions or concerns in the future, please don't hesitate to contact us at any time. Also, be sure to check out the advertised specials posted to our Facebook and Twitter pages for access to discounts and special offers. We hope you're enjoying your new Volkswagen and look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 12, 2013

Devon was absolutely fantastic. He was thorough with all of the details about the car and made the buying experience excellent. We took a while making our decision and Devon was very patient with us. He w More

by Alex08T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2013 -

Commonwealth Volkswagen responded

Alex, thank you so much for your 5-Star Review! We strive to provide the best customer service around and are happy to hear that you had such a positive experience working with Devon. We look forward to working with you again in the future and if there is ever anything else you need don't hesitate in contacting us. Remember, like us on Facebook and follow us on Twitter to take advantage of exclusive discounts. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 10, 2013

The experience of purchasing the VW Jetta Sportswagen was excellent. Devon was knowledgeable, friendly and professional. We would definitely return and recommend the Commonwealth dealership to friends an More

by Gracerudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2013 -

Commonwealth Volkswagen responded

Grace, congratulations on your VW Jetta Sportswagen! We are very pleased to hear that Devon was knowledgeable, friendly, and professional. We pride ourselves in our amazing staff and could not be happier to hear you say how helpful you found him to be. We will be sure to pass on your kind words. Thanks for the recommendation and don't forget to follow us on Twitter and like us on Facebook for exclusive discounts. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 05, 2013

We needed another car. I already had a Passat before and loved it. They had the one that I was looking for, the price was great and so we went ahead and bought it. More

by ChristianStredicke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2013 -

Commonwealth Volkswagen responded

We appreciate you writing this five-star review. It's a pleasure to hear you thought our dealerships prices were great! If you need anything in the future, please don't hesitate to contact us at any time. Also, be sure to check out our Facebook and Twitter pages to receive first access to special coupons and deals. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 01, 2013

My husband and I were very pleased with the knowledge that Josh Palmieri showed us when talking about the car. He was very infomed abou the car, financing, maintenance we were very impressed. He was f More

by JudyCahill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Palmieri
May 02, 2013 -

Commonwealth Volkswagen responded

We appreciate you writing this delightful review. It's a pleasure to hear that Josh was friendly and wonderful during your visit to our dealership. If you have any questions or concerns in the future, please don't hesitate to reach out to us at your earliest convenience. Also, be sure to check out the specials posted to our Facebook and Twitter pages. We hope you're enjoying your new vehicle and look forward to seeing you back in for your vehicles first maintenance visit. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

April 30, 2013

Good customer service, friendly. They delivered the vehicle to my home. Although they failed to add the college grad promotion for me, I'd like to give them all "5"s. More

by jhurog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 01, 2013 -

Commonwealth Volkswagen responded

Thank you for taking the time to bring your experience to our attention. We are happy that you thought of us for your car buying needs, and we hope to continue to have the opportunity to take care of you. Every customer's experience and satisfaction are extremely important to us, and we regret you did not receive the special offer you were hoping for. Please contact me directly so we can speak further on this matter and grow our dealership in a more positive direction. Best Regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 22, 2013

This dealership brought a new meaning to customer service! Jonathan couldn't have been more helpful and took much of his time during the day to make sure I knew everything about the vehicle I was pu More

by nyybosox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Crotty, Ron Rondeau, Dennis Millman
Apr 23, 2013 -

Commonwealth Volkswagen responded

We appreciate you writing this awesome review. It's a pleasure to hear that Jonathan was helpful during your recent vehicle purchase from our dealership. If you need anything in the future, please don't hesitate to contact us at any time. Also, be sure to check out the advertised specials posted to our Facebook and Twitter pages. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 22, 2013

Both Ron and Jeff were most sensitive to my ambivalence about making a purchase at this time, and explained all my options without any apparent pressure. Ron actually sensed my dilemma about leasing vs pur More

by Mlinnehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mercedes
Apr 23, 2013 -

Commonwealth Volkswagen responded

Wow, what a lovely review! We're thrilled to hear that Ron and Jeff acted professionally and with the highest caliber during your visit to our dealership. If you need anything in the future, please don't hesitate to reach out to us at any time. Also, be sure to check out our Facebook and Twitter pages for all the latest specials and coupons we're running. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

April 16, 2013

Everyone was very nice there. They were very helpful. I went there with my toddler and they were all so nice to him . Doug call was my sales agent and he was nothing but helpful from beginning to end . More

by Malinds25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Call
Apr 17, 2013 -

Commonwealth Volkswagen responded

Malinda, thank you so much for sharing your positive feedback with us. We are always striving to deliver the very best customer service to all of our customers and it is so nice to hear that Doug was able to show you that. Buying a car is not the simplest thing in the world and we love to do whatever we can to help in making it easy, fast, and fun! I'm sure you are continuing to enjoy your new purchase and we look forward to working with you again. Be sure to check us out on Facebook and Twitter for access to exclusive service specials before your first appointment! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 12, 2013

I recently bought a Passat from Jeff M at CommonWealth VW. They made buying a car easy, straight forward and simple. Jeff M, Ron R. and Dennis provided outstanding service throughout the process. I woul More

by SuzyQ2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron R, Dennis Millman, Jeffrey Mercedes
Apr 15, 2013 -

Commonwealth Volkswagen responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Jeff, Ron, Dennis, and the rest of our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Commonwealth Motors; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

...
32
...