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Commonwealth Honda

Lawrence, MA

4.8
1,847 Reviews

6 Commonwealth Dr

Lawrence, MA

01841

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1,847 Reviews of Commonwealth Honda

October 04, 2014

Great experience!!! My wife and I are really pleased with the purchase of our new car from Commonwealth Honda. Special thanks go to Gary Kotyla who turned our first time More

by jyawad1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Philo, Gary Kotyla
Oct 06, 2014 -

Commonwealth Honda responded

It was a pleasure to read about your first buying experience working with Gary and Brian. Congratulations on your new CR-V! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

October 04, 2014

Express Success I got my usual quick turnaround when I brought my 2007 Pilot in for an oil change this week. I am always pleased with the service - it's clean, profes More

by WilliamHenryPratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Bernard
Oct 06, 2014 -

Commonwealth Honda responded

Hello William and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again in the future. Take care! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

September 30, 2014

Great Service and Experience I really recommend Commonwealth honda! I went in last friday to look at now my car and the customer service by Bel was amazing! She had all the detail More

by rudy.r.baez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belgica Richiez, Brian Philo
Sep 30, 2014 -

Commonwealth Honda responded

Rudy, congratulations on your new 2012 Honda Accord! I am happy to hear you are enjoying your purchase. At Commonwealth Auto, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Bel and Brian were able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Honda that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

September 30, 2014

I wouldn't go anywhere else! This is the best dealership in town! Whenever I go for service, I just marvel at the care and attention to detail of the caring staff. They don't pres More

by ssparsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Crespo
Oct 01, 2014 -

Commonwealth Honda responded

Hi and thanks for your kind words! We appreciate Jorge as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and we look forward to seeing you again! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

September 28, 2014

They suck! The salesman I dealt with was very rude and rushing me. Car was listed for $9700. After test driving it, he said car was $13000!! I showed him a scree More

by Chewy978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Enyel Moronta, Paula Mattucci
September 17, 2014

Above & Beyond for Customer Service Gary Kotyla and his team at Commonwealth motors exceeded all my expectations about purchasing a car! Just got my new pilot last week, they searched More

by suzie regan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Taylor, Gary Kotyla
Sep 18, 2014 -

Commonwealth Honda responded

Suzie, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Gary’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Feel free to call or stop by if there is anything else we can do for you. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

September 15, 2014

No Hassles I brought my 2008 CRV for a trade up to a Pilot. I got the price I wanted for the CRV and the price I wanted for the Pilot with no hassles. You can' More

by nimbus1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ainsley Brown
Sep 16, 2014 -

Commonwealth Honda responded

Congratulations on your new car and thank you for putting your trust in Commonwealth Auto! Our team had a pleasure assisting you. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. We look forward to assisting you with your future sales and service needs. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

September 11, 2014

Excellent Customer Service I came into commonwealth knowing what car I wanted. As soon as I parked, I was greeted by Gary Kotyla. I told him I was interested in the Accord. I te More

by MaraSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kotyla
Sep 12, 2014 -

Commonwealth Honda responded

All of us at Commonwealth Auto appreciate the opportunity you presented to earn your business! Gary is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again. Take care! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

September 11, 2014

Commonwealth went above & beyond to get me the RITE car. As they advertise " shop us last " we did. the entire staff were very friendly and most of all not PUSHY, I would recommend to a friend More

by neenleb67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike ( sales Deptartment )
Sep 12, 2014 -

Commonwealth Honda responded

I sincerely thank you for going out of your way to write this review about Commonwealth Auto. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Take care! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

September 10, 2014

New Honda Accord Sedan Lease Very pleasant and smooth transition into a new lease. Gilberto Pitta,, Karen Pelletier and Andre Willis were easy to work with and willing to satisfy. More

by amggallardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilberto Pitta, Andre Willis, Karen Pelletier
Sep 11, 2014 -

Commonwealth Honda responded

I am happy to hear that your time spent with Gilberto, Karen and Andre were a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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