
Commonwealth Honda
Lawrence, MA
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1,848 Reviews of Commonwealth Honda
By far the best around Let me start off by saying that I absolutely dread the hassle of buying a vehicle because of the pressure, stress and haggling.....however buying a ve Let me start off by saying that I absolutely dread the hassle of buying a vehicle because of the pressure, stress and haggling.....however buying a vehicle at Commonwealth Honda has changed my feeling about the whole process of buying a vehicle. I called and spoke to Bethany Juneau she answered the phone cheerfully and I could tell that she wanted to help me and cared about my situation, she put my mind at ease and reassured me that they would do everything within their power to help me. She then offered me a VIP appointment and told me that everything would be ready including having the vehicle ready and waiting for my arrival. When I arrived I was greeted with warm smiles and I asked for Bethany who then came out and cheerfully greeted me and said that I would be working with Jerome who was fantastic as well and was happy to assist me. Bethany then told me if I need anything at all or have any questions that I could contact her as she was happy to help in anyway that she could. Jerome who had the vehicle ready for me as Bethany had promised showed me the 2010 VW Jetta and walked me through the vehicle. I already knew in my mind though that, that was the vehicle I wanted. We then proceeded back inside and Jerome walked me through what the next steps would be. I then met with Brian Philo who is the finance manager who walked me through the process of getting me approved. Now I have had difficultly getting approved on a vehicle as I am self employed and had already been to 3 other dealerships just to be turned down but Brian worked hard and spoke with the banks to get me approved on the 2010 Jetta that I wanted. He was absolutely fantastic he sat me down and went through all the paperwork slowly and made sure that I understood everything and when I had a question he explained everything down to the "T". I am now happily driving my awesome 2010 Jetta that I absolutely love! This car buying experience was by far the best I have ever had from the moment I picked up the phone and spoke with Bethany to test driving the car with Jerome and signing all the paperwork with Brian I will be sending anyone I know to Commonwealth Honda because of the phenomenal customer service I received along with the fantastic deal I got on my Jetta. Thank you Bethany, Jerome, Brian and Commonwealth Honda you have a customer for life now. When I am in need of a new vehicle Commonwealth will be the only place I go to! More
happyguy very nice experience purchasing the new Honda Odyssey the people were very nice and efficient the show room was clean and nice the cars were laid ou very nice experience purchasing the new Honda Odyssey the people were very nice and efficient the show room was clean and nice the cars were laid out in a very nice manner for you to look at it was just a nice overall experience I would definitely recommend this to anyone thank you More
The service and people were great I purchased my vehicle from Commonwealth Motors in 2010 and am very pleased with the service I have been getting. My buddy 'Buddy' has been taking ver I purchased my vehicle from Commonwealth Motors in 2010 and am very pleased with the service I have been getting. My buddy 'Buddy' has been taking very good care of me and my car.He explains all that will be needed for my vehicle at the time of my visit. The service is very good. More
Best experience Shopped most of the dealerships in the Haverhill/Lawrence area, this was the best, they were friendly, motivated, but not pushy, and very professional Shopped most of the dealerships in the Haverhill/Lawrence area, this was the best, they were friendly, motivated, but not pushy, and very professional. Will definitely recommend More
Most Recent Lease I am a three time customer of Commonwealth Honda - working all three times with John Thompson. John is an excellent salesperson and I will always be I am a three time customer of Commonwealth Honda - working all three times with John Thompson. John is an excellent salesperson and I will always begin any car search process with him. He is personable and pleasant, knowledgeable and most important, trustworthy. Additionally, I am extremely satisfied with our vehicles and the service they receive in Honda's service department. More
Sales Manger Carmine is lower than pond xxxx. Honda sales manager Carmine is without a doubt the worst person I have ever dealt with in a car buying experience. We made and appointment to see a Honda sales manager Carmine is without a doubt the worst person I have ever dealt with in a car buying experience. We made and appointment to see a car on Tuesday morning, we were greeted nicely but told that the car was not there and they could not find it. Forty-five minutes latter they located that car, it was of being refurbished, where they would not say. Arranged with Carmine and Jane (saleswoman) to see the car on Wednesday morning. We were greeted rudely by Carmine saying to us - "the car isn't here, why didn't you call to check before you came in?" Jane apologized to us and said the car should be in on Thursday. The only thing I can figure is that they do not want to sell the car to me at the price advertised and they wanted me to go away. More
Great ambience and service Purchased a new vehicle yesterday and was extremely satisfied with Bell's service. Bell was very friendly, did everything she could to get me a great Purchased a new vehicle yesterday and was extremely satisfied with Bell's service. Bell was very friendly, did everything she could to get me a great price for my new Honda and for my trade-in. She demonstrated every aspect of the vehicle, did not rush into sales talk at any point and her manager too did everything possible to get me the price I wanted. Highly recommended - ask for Bel Richiez when you're there. More
Lease excellent dealership. Nice friendly people. Excellent vehicles. Excellent service. I'm very happy and very satisfied with the service and with the c excellent dealership. Nice friendly people. Excellent vehicles. Excellent service. I'm very happy and very satisfied with the service and with the car. I recommend this dealership. More
Lease excellent dealership. Nice friendly people. Excellent vehicles. Excellent service. I'm very happy and very satisfied with the service and with the s excellent dealership. Nice friendly people. Excellent vehicles. Excellent service. I'm very happy and very satisfied with the service and with the suv. I recommend this dealership. More
"Great Place, Great People" Salesman Gary K was wonderful, friendly,helpful, and to his time to please me in what i wanted. Andre Willis need say no more awesome sales manger s Salesman Gary K was wonderful, friendly,helpful, and to his time to please me in what i wanted. Andre Willis need say no more awesome sales manger second purchase dealing with him, his very understanding to what best for his customers and their personal life as well and making the best deals for them. Overall great people all around within this dealer. Prices are good could be a little lower but overall better than others. More