Commonwealth Honda

Great experience!!!New Honda Pilot 2015 I got to tell you that I just recently purchased a 2015 Pilot and got a really good deal and the service was phenomenal. Easy process. Honest people, I got to tell you that I just recently purchased a 2015 Pilot and got a really good deal and the service was phenomenal. Easy process. Honest people, recommend to anyone to go and check these guys out. More

No hassle experience; no need to shop anywhere else! We worked with Gary Kotyla who was nothing but courteous; professional and knowledgeable. He guided us towards the purchase of two cars that we needed We worked with Gary Kotyla who was nothing but courteous; professional and knowledgeable. He guided us towards the purchase of two cars that we needed helping us to make the right decision tailored to our situation. There was never any pressure and was only concerned with what we were comfortable with while showing us the many vehicle and financing options that were available to us. Karen Pelletier was a pleasure and made the paperwork signing a breeze! I wouldn't think of ever shopping anywhere else; Commonwealth makes it easy! More

Belle was an excellent salesperson for my son's first car My son & I would like to say to Belle and Mr. Andre Willis, THANK YOU SO VERY MUCH FOR YOUR EXCELLENT SERVICE!! You both made my son's first experienc My son & I would like to say to Belle and Mr. Andre Willis, THANK YOU SO VERY MUCH FOR YOUR EXCELLENT SERVICE!! You both made my son's first experience of buying a car a very pleasurable one. Keep up the good work! Belle, with your personality and compassion for others, you will succeed in all that you do!! Thanks so much for all that you have done for my son. More

Best Place to Buy your car and The Best Service I work with Brian Philo and Ainsley BEST PEOPLE EVER, Love the service that Brian Philo gave to me and my family, he work very hard to get me the BEST I work with Brian Philo and Ainsley BEST PEOPLE EVER, Love the service that Brian Philo gave to me and my family, he work very hard to get me the BEST deal and my Family and I Love working with him and definitely when in about 3 years when I come back to purchase another vehicle I will work Only with Brian and Arnsley. Thank you guys ;) More

Masters of misogyny; indifferent, unaccountable, corrupt. Absolute stereotype of a sleazy car dealership. I love my Honda & I wish I could say the same about this Honda dealer. Commonwealth Motors conducted Absolute stereotype of a sleazy car dealership. I love my Honda & I wish I could say the same about this Honda dealer. Commonwealth Motors conducted business unprofessionally & blatantly disregarded common decency. As a customer & as a consumer, I took the appropriate actions to report my concerns through the proper channels, & was systematically disempowered by Commonwealth Motors throughout one of the most important financial transactions in my credit history. Aside from the morally questionable tactics by Business Manager John Murray, Commonwealth Motors failed to handle my complaints on every level--from Mr. Murray, to the Sales manager Andre Willis (who called me at WORK to scream*** at me for answers on a corporate survey), to the owner's daughter, to the owner himself (who I've yet to hear from since I made the complaint on 1/24/15). Complaint was made upon picking up the vehicle to Mr. Willis & was told I would receive a personal call within a week--FALSE. Only automated mail/cookies, until I completed a corporate survey--after allowing 3 wks for resolution. When I finally left a voicemail for Mr. Daher (after Mr. Willis berrated me at WORK), he had his daughter call me back to say she was "sorry I didn't have the outcome I was looking for." I had to redirect her pitiful conflict resolution. I feel badly for all of Mr. Daher's daughters, who choose to work in a toxic "boys club" environment. Ms. C Daher said her father would contact me directly the following Monday--after three weeks, I still haven't gotten that call. In fact, two months after purchase & complaint, I've gotten radio silence and verbal abuse. I reported all of this to Honda corp. directly after Mr. Willis accused me of "ruining lives & careers" by completing surveys truthfully. I was told Honda will contact the dealer. That's it. I take serious issue with this practice. Honda is essentially rewarding Commonwealth Motors for its dubious practices. I have been a Honda owner for 10 years; my first opportunity to purchase a brand new Honda vehicle was tainted from start to finish. It is truly appalling to witness the wanton disregard of respect, financial integrity and consumer protection by a car brand & a car dealership. To take no action is to act in favor of profits over satisfaction. If you are still inclined to shop this dealer, do not do so alone--they will deny & disregard ANYTHING other than positive reviews--& if you are honest and had a 'less than 5 stars' experience, they will come after you like xxxxx. They will whine & yell at you, without ever actually resolving the issue--then blame you for it apparently. I was promised by Anthony Vancini a follow-up call/e-mail to 'check-in.' Not a word until 2 months after sale--& only after all the complaints I made about my experience--this is unfortunate as he was relatively benign compared to his co-workers. Also be advised: no common courtesy here; they will not offer to take your coat, they will not offer you water/tea/coffee--and if you ask, they'll tell you to use a public drinking fountain around the corner. Even if you are elderly or disabled--which I witnessed directly during the 2 hours of silence--you will sit & wait for Mr. Murray to criticize/rush through your financial reports via any tactics he may employ. Oh also--when you meet with this guy, he will show you all the lenders who may have considered your loan--play close attention because he's sharing Consumer Information--I viewed at least 3 other customer names & lenders pending on the screen, right next to my personal and PROTECTED information. Not so protected it seems. The worst part of this--Mr. Daher was present in the dealership during this travesty--right outside the open door of Mr. Murray. The fact that Mr. Murray is so bold to act like this near the owner is frightening. This man made disparaging comments about his perception of my personal life. In fact I was asked by dealerrater.com to remove the specific comments made by Mr. Murray, as they violated terms of use for inappropriate content--even this website has higher standards. On top of it, he promised a lower interest rate and more time to pay IF I signed up for an 'extended warranty,' then sneakily moved my payment to 30 days (not 45) after I removed the frivolous warranty--this caused significant complications to my finances and could have compromised my financial health had I not found this discrepancy before the payment date. Mr. Willis chalked this up to "Mr. Murray sometimes talks too much." If you go here, know your rights and have it in writing; do not meet with these guys unaccompanied. Charlie will give you $10 for every positive survey up to $50, if you don't Mr. Willis will get NASTY with you. ZERO integrity; total henchmen. More