Commonwealth Honda
Lawrence, MA
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1,847 Reviews of Commonwealth Honda
Great experience and excellent customer service! Dealing with Wilson's enthusiasm, makes you feel that you absolutely came to the right place for a vehicle that fits your needs and budget; and adding Dealing with Wilson's enthusiasm, makes you feel that you absolutely came to the right place for a vehicle that fits your needs and budget; and adding Brian's professionalism and great attitude to it, just makes it better. We are so happy and satisfied, and of course enjoying our new car!!!!! More
Lied to Me and Did Not Actually Inspect My Vehicle! Don’t ever take your car to get serviced here. They lie and make up issues so they can steal your money! I took my car to get an oil change this past Don’t ever take your car to get serviced here. They lie and make up issues so they can steal your money! I took my car to get an oil change this past weekend. With the oil change comes a multi-point inspection. When I got my multi-point inspection back, they told me they observed my cabin air filter was EXCESSIVELY DIRTY, and quoted me $46 to change it. This proved to me they don’t even inspect your vehicle at all. Little do they know, I replaced the cabin air filter myself just ONE MONTH AGO. I checked it myself when I got home to be sure. It was pretty xxxx clean. They told me I had to replace my other air filter and quoted me at $41 for that. I haven’t checked it yet, but I would bet money it doesn’t need to be replaced at this point. I had complained my oil light came on very early when I first brought it in. In the multi-point inspection, it stated they found an oil leak and it would cost $85 just to DIAGNOSE the oil leak, never mind fix anything. I opted not to get it looked at while I was there because I was skeptical after hearing about the filter. I took it to a mechanic and he said he couldn’t find an oil leak anywhere. To be sure, I got a second opinion. Guess what? NO OIL LEAK. I bet if I paid the $85 to have it diagnosed, they would have “found” a leak somewhere and charged me much more than $85 to fix it. So, my point here is Commonwealth makes up issues to STEAL your money and they don’t even really inspect your vehicle! I bet they did the oil change then just had my car sitting around an extra hour while I patiently waited in the waiting room so it seemed like they were actually working, when in reality I was lied to and deceived. I don’t know if it’s because I’m a young female so they figured I’m stupid and don’t know anything about cars, but they couldn’t be more wrong. Regardless, I’m livid at the service I received. Never accept anything they want to do to your car, get it checked by another mechanic first before they attempt to clear out your wallet for no good reason. More
Best dealership experience I've ever had! Went in looking for a 2014 Civic that I had seen online, and Jane made it so easy to get exactly what I was looking for! Thanks again!! Went in looking for a 2014 Civic that I had seen online, and Jane made it so easy to get exactly what I was looking for! Thanks again!! More
Excellent One of the best car buying experiences I had. Truly felt I was around friends or family. They understood my needs and concerns and helped get me the b One of the best car buying experiences I had. Truly felt I was around friends or family. They understood my needs and concerns and helped get me the best deal under my circumstances. Thanks to Iban, Brian and Malcom and everyone else at Commonwealth Honda my expectations were exceeded here. More
AMAZING I went in to look for a new car since my lease was up in a few weeks. I went to the desk and right away a sales rep came up to help me, his name was A I went in to look for a new car since my lease was up in a few weeks. I went to the desk and right away a sales rep came up to help me, his name was Aldolfo. I told him exactly what I was looking for and was really nervous because I have had some credit issues and was worried I was going to end up without a car at the end of my lease. I told him I wanted a certified preowned car. We went out and looked at the cars. I found once I really liked. came back in and started looking for deals. My sales person was really knowledgeable about the cars and really wanted to get me the best deal possible. Once we agreed on numbers it was time to talk to a finance manger in order to get approved. THe experience was above and beyond what I expected from the start I spoke with Brian Philo!! He was honestly a life saver. He got all of the information he needed he listened to my story, and really told me everything upfront about what could happen. I left the dealership on Saturday, so much more relaxed. Monday afternoon I got a call from Brian and it was the best new!! He was able to get me approved, something that I really didn't think he was going to be able to do!! Brian was even able to speak with me about some personal way to help get my credit score back up!! TODAY I GO AND PICK UP MY 2015 HONDA CIVIC!!! I would recommend this dealership to anyone. They care about he customer and I really didn't feel like I was dealing with the typical car salesman that just wants to make money but was really dealing with a person who cared about me like family.!! I will be back to by n=my next car from them!! Thank you Aldolfo, Brian and Commonwealth motors!!!! :) More
It was a nice experience with no pressure or stress. I was looking to purchase a new Honda Accord and visited Commonwealth for the first time. I found the sales rep Ainsley Brown to be both knowledgable I was looking to purchase a new Honda Accord and visited Commonwealth for the first time. I found the sales rep Ainsley Brown to be both knowledgable and friendly. He made the experience comfortable and without stress. The dealership was very supportive and helpful. Also, the business manager and service avisor were also very helpful and friendly. Thanks More
2016 Civic I went in looking for a new car after getting email about the buy back program. The sales person Jane Moran was awesome to work with and very knowle I went in looking for a new car after getting email about the buy back program. The sales person Jane Moran was awesome to work with and very knowledgeable on the new electronics in the 2016 Honda's. I also worked with Brian Philo the finance guy who was exceptional and was able to get the banks approval quickly and great person to talk with made the whole process very simple. I recommend everyone to stop by commonwealth's dealership in Lawrence,MA! More
Amazing sales and finance staff went over and above to help my son purchase his first new car. The deal they got him exceeded what we were hoping for. Thank sales and finance staff went over and above to help my son purchase his first new car. The deal they got him exceeded what we were hoping for. Thank you to Joel and Brian for all your help. My son now has a safe car. More
No pressure respectful sales team, equals 3 purchase We've serviced 5 Hondas at this dealership. My family has purchased three Honda and I've worked with Gary Kotyla twice. He is the opposite of a s We've serviced 5 Hondas at this dealership. My family has purchased three Honda and I've worked with Gary Kotyla twice. He is the opposite of a stereotypical car salesman. I've found Gary to be exceptionally polite and courteous, Gary provided us with a no pressure sales experience. I specifically requested Gary as our salesman. He doesn't waste time pressuring you to buy a specific car or buy now. More
Amazing people, amazing service I went in looking for a used car with a great price an awesome milage and thats exactly what I left with. The sales person Braham Perez was simply an I went in looking for a used car with a great price an awesome milage and thats exactly what I left with. The sales person Braham Perez was simply an awesome person to work with and very knowledable of his cars. I also had the pleasure of finalizing the purchase with Brian Philo who was exceptional and was able to get the banks approval so quickly. Without the help of these 2 gentlemen's Id probably still be car searching. 110% would reccommend everyone to stop by commonwealth's dealership in Lawrence,MA! More