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Commonwealth Honda

Lawrence, MA

4.8
1,847 Reviews

6 Commonwealth Dr

Lawrence, MA

01841

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1,847 Reviews of Commonwealth Honda

March 08, 2016

Great experience and excellent customer service! Dealing with Wilson's enthusiasm, makes you feel that you absolutely came to the right place for a vehicle that fits your needs and budget; and adding More

by HCepeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Ramirez, Brian Philo
Mar 16, 2016 -

Commonwealth Honda responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Wilson and Brian were able to meet your needs. At Commonwealth Auto, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as professional and exceptional as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

March 08, 2016

Lied to Me and Did Not Actually Inspect My Vehicle! Don’t ever take your car to get serviced here. They lie and make up issues so they can steal your money! I took my car to get an oil change this past More

by AngryAlicia
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not Listed
March 05, 2016

Best dealership experience I've ever had! Went in looking for a 2014 Civic that I had seen online, and Jane made it so easy to get exactly what I was looking for! Thanks again!! More

by nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Pelletier, Jane Moran
Mar 16, 2016 -

Commonwealth Honda responded

Congratulations on your new 2014 Civic, Nate. Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Jane was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

March 03, 2016

Excellent One of the best car buying experiences I had. Truly felt I was around friends or family. They understood my needs and concerns and helped get me the b More

by lovemynewhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Price, Iban Rojas, Brian Philo
Mar 16, 2016 -

Commonwealth Honda responded

Thank you for this excellent review. We are so happy to hear that Iban, Brian and Malcom did such a great job in making you feel like a part of the Commonwealth Auto family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

March 02, 2016

AMAZING I went in to look for a new car since my lease was up in a few weeks. I went to the desk and right away a sales rep came up to help me, his name was A More

by KMartin0814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldolfo Burgos, Brian Philo
Mar 16, 2016 -

Commonwealth Honda responded

Thank you for taking the time to submit this amazing feedback. Aldolfo, Brian and our sales team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new 2015 Honda Civic and we look forward to working with you again! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

February 29, 2016

It was a nice experience with no pressure or stress. I was looking to purchase a new Honda Accord and visited Commonwealth for the first time. I found the sales rep Ainsley Brown to be both knowledgable More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Boudreau, Ainsley Brown, Karen Pelletier
Mar 16, 2016 -

Commonwealth Honda responded

Thank you for this review, Jack. We really appreciate you leaving us your input. We are very pleased to hear that Ainsley and our team could make your car shopping experience so comfortable and stress free. We hope you are enjoying your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

February 20, 2016

2016 Civic I went in looking for a new car after getting email about the buy back program. The sales person Jane Moran was awesome to work with and very knowle More

by HDCIVIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane Moran, Brian Philo
Feb 22, 2016 -

Commonwealth Honda responded

Congratulations on your new 2016 Honda Civic! Thank you for taking the time to write about your experience. It is magnificent to know that Jane, Brian and our staff were able to provide you with the efficient and knowledgeable service that Commonwealth Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook followers. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

February 17, 2016

Amazing sales and finance staff went over and above to help my son purchase his first new car. The deal they got him exceeded what we were hoping for. Thank More

by Tbm8c4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel, Brian Philo
Feb 18, 2016 -

Commonwealth Honda responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Joel, Brian, and the rest of our staff went above and beyond for you. We will make sure they hear of your kind words. All of us at Commonwealth Honda await your return. Please let us know how we may be able to help next! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

February 17, 2016

No pressure respectful sales team, equals 3 purchase We've serviced 5 Hondas at this dealership. My family has purchased three Honda and I've worked with Gary Kotyla twice. He is the opposite of a s More

by CivicEXT rocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Gauthier, Buddy Bernard, Gary Kotyla, Karen Pelletier, Martin Shipon
Feb 18, 2016 -

Commonwealth Honda responded

Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. Gary’s sales excellence is always consistent and I’m glad that your experience with him supports that. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. I hope you are continuing to enjoy your purchase from Commonwealth Honda. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook before you come in. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

February 17, 2016

Amazing people, amazing service I went in looking for a used car with a great price an awesome milage and thats exactly what I left with. The sales person Braham Perez was simply an More

by Phacy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braham Perez, Brian Philo
Feb 18, 2016 -

Commonwealth Honda responded

Braham, Brian Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Braham and Brian were able to meet your needs. At Commonwealth Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as informative and exceptional as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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