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Commonwealth Honda
Lawrence, MA
1,847 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,847 Reviews of Commonwealth Honda
September 06, 2011
I been using commonwealth motors for years and I have been satified everytime with there service, speed and customer service. This is 4th time I bought a car from them and I will use them again in the fu been satified everytime with there service, speed and customer service. This is 4th time I bought a car from them and I will use them again in the future More
by finny77
Employees Worked With
paul moulasian
September 05, 2011
First, Commonwealth Motors is a well-known, major dealership in our area, and a Honda product was my preference based on my experience with my fantastic 1991 Honda Accord. Second, I have used Com dealership in our area, and a Honda product was my preference based on my experience with my fantastic 1991 Honda Accord. Second, I have used Commonwealth for service the past few years and found the facility large, clean, and well equipped with knowledgeable, skilled personnel and I feel fair pricing. Third, I had the good fortune to be served by Chris Drew who did a great job of discussing my needs, showing me the big picture of sales and service at Commonwealth dealing with the always troublesome issue of price and walking me through legal issues and paperwork associated with the purchase. Sincerely, Victor C. Azzi Owner of 2012 Honda Civic More
by Victor Azzi
Employees Worked With
Chris Drew
September 05, 2011
Had a good experience. Car was delivered as promised. Staff was v. friendly including mangers. They also negotiated fairly on price. The only recommendation is the thoroughness of paper work. Staff was v. friendly including mangers. They also negotiated fairly on price. The only recommendation is the thoroughness of paper work. More
by Sweta
Employees Worked With
khASIM LOPez
September 05, 2011
The facility is always very clean and provides efficient service in a pleasant atmosphere. The service personnel are always very friendly and accommodating. The service department has liberal hours making service in a pleasant atmosphere. The service personnel are always very friendly and accommodating. The service department has liberal hours making it easy to have car serviced. Expecially appreciated is no need to schedule an appointment. More
by boffy
Employees Worked With
unable to recall name
August 23, 2011
I recently bought my second Honda from Commonwealth and have some advice - Don't shop them last. Shop them first and save yourself the time. They have by far the best selection and prices in the area. In a have some advice - Don't shop them last. Shop them first and save yourself the time. They have by far the best selection and prices in the area. In addition, both times I've worked with them they have gone out of their way to make the process painless. Their salespeople are not pushy and do not try to sell you things that you don't need. Finally, the maintenance department is the best I've seen. You're in and out without the constant upselling you get from other places. Shop them first and get it over with. More
by Randall H.
Employees Worked With
Julio and Chris
August 20, 2011
I have been dealing with Commonwealth service for the last 8 yrs for my 1997 CR-V and have always had a good experience with the service dept. I made the decision to purchase a new (used) car so naturall last 8 yrs for my 1997 CR-V and have always had a good experience with the service dept. I made the decision to purchase a new (used) car so naturally I decided to go to Commonwealth. As soon as I entered the showroom, Wilson Ramirez came right over to me. I told him what I was looking for and from then on things took their course and my purchase was made. Not only is Mr. Ramirez very personable, easy to talk to and listens, he is quite knowledgeable about the vehicles he is selling. He truly has made that part of my purchase an "Excellent Experience". More
by Dimurphy
Employees Worked With
Wilson Ramirez, Wilson Ramirez
August 20, 2011
Service reps have been very responsive. They listen carefully to our concerns, help us to evaluate repair or service options, never rush us and yet seem efficient. We feel that in comparison to other d carefully to our concerns, help us to evaluate repair or service options, never rush us and yet seem efficient. We feel that in comparison to other dealerships that we have dealt with that your prices and recommendations for service are very fair. We really have liked the complimentary shuttle service and the flexible service hours. More
by John Zrebiec
Employees Worked With
Lee Boudreau + , Lee Boudreau
August 18, 2011
Excellent customer service. Edward explained all of the maintenance required on the vehicle and the price to fix. The dealership washed and cleaned the interior of the car. That was a nice touch maintenance required on the vehicle and the price to fix. The dealership washed and cleaned the interior of the car. That was a nice touch More
by gnantaya
Employees Worked With
Edward Nunes
August 17, 2011
Over the 4 week period I spent researching and ultimately purchasing a vehicle, I interacted with no fewer than 6 dealerships. I found Keith Audy (saleman) to be friendly, responsive, timely, open and hones purchasing a vehicle, I interacted with no fewer than 6 dealerships. I found Keith Audy (saleman) to be friendly, responsive, timely, open and honest, and genuinely concerned with my experience purchasing a vehicle. I had particular requirements for vehicle features, price was critical to my decision, and a need for customization of my vehicle --- all of which were handled to my highest satisfaction. This would not have happened without the participation of Keith Audy -- if you got to this dealer, please ask for Keith Audy!!!! As to my "5" ratings above - customer service in customizing my vehicle (replacing cloth interior with leather including adding heated seats) was flawless. The workmanship of the leather looks like it came straight from the factory! Keith Audy exemplified friendliness and drove my overall experience to the top! The dealership on two occasions provided me alternative/lower pricing (to beat a sister dealer) for my business...They were able to backup their words, that "they'll beat anyones price.".... More
by aanzivino
Employees Worked With
Keith Audy
August 15, 2011
I had to bring my 2005 Odyssey in for extended warranty service. They explained very clearly what was included in the warranty and what would be additional costs if needed. Service was done professionall service. They explained very clearly what was included in the warranty and what would be additional costs if needed. Service was done professionally and exactly on time...in fact earlier than I requested. More
by dealerjon
Employees Worked With
Lee, Lee Boudreau
