Commonwealth Honda
Lawrence, MA
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1,847 Reviews of Commonwealth Honda
My check engine light came on a few weeks ago. When I brought it in to the dealership thy diagnosed the problem and ordered the necessary part. The employees were very helpful and tried to explain the d brought it in to the dealership thy diagnosed the problem and ordered the necessary part. The employees were very helpful and tried to explain the diagnosis in layman's terms...which was very much appreciated! After the part was received, I brought my car in on a Saturday morning and it was ready by the afternoon! I am very pleased with the service at Commonwealth Honda! A great first experience! More
We had decided to purchase another car manufacturer mini van and at the last minute stopped in to check out the Honda Odyssey at Commonwealth Motors just for the heck of it. I'm glad we did, the buying exp van and at the last minute stopped in to check out the Honda Odyssey at Commonwealth Motors just for the heck of it. I'm glad we did, the buying experience was like night and day. The staff at Commonwealth were very friendly & knowledgeable. No high pressure sales pitches! Our sales person Song went over the van from top to bottom with us so there were no surprises when we got out on the road. We have had our Odyssey for a week now so no service calls yet. But I feel confident that the experience will be top notch when we do. Overall I highly recommend Commonwealth Motors. Great prices & great staff. More
The staff was very friendly and helpful. Overall had a great experience doing business with Commonwealth Motors. Would recommend family and friends to them for their future vehicle purchases. great experience doing business with Commonwealth Motors. Would recommend family and friends to them for their future vehicle purchases. More
This is the second car we have purchased/leased from Commonwealth. The sales people are helpful but not pushy. They have a great product and good prices. Their building is in a great location right o Commonwealth. The sales people are helpful but not pushy. They have a great product and good prices. Their building is in a great location right off the highway (rt. 495)I always feel safe there. The service people have been helpful and informative. They have a nice waiting area with coffee, tea, cookies, movies and comfortable chairs. I would not hesitate recommending Commonwealth to anyone. More
I have bought two cars in the past year from this dealership and gotten a great deal. I would recommend them. I did have an issue with the title of the car not being availabe but they did a they cu dealership and gotten a great deal. I would recommend them. I did have an issue with the title of the car not being availabe but they did a they cud to resolve this issue. More
I recently purchased a new Honda CRV from Commonwealth motors and was surprised and delighted by the experience. Far from being the high-pressure sales situation that one might experience at other dealer motors and was surprised and delighted by the experience. Far from being the high-pressure sales situation that one might experience at other dealerships, this was a relaxed and enjoyable experience with no pressure at all. I had done my homework online and knew the vehicle I wanted. Our salesman, Chris, was happy to let me and my wife experience driving the car as many times as we needed in order to make up our own minds. He knew the car well and was able to answer all of my questions, and when it came time to negotiate a deal it was a completely painless experience. I knew the deal I wanted and they made it happen. I couldn't have been happier with the whole process. More
HORRIBLE EXPERIENCE. It was my first time buying a HORRIBLE EXPERIENCE. It was my first time buying a car and although the salesperson was great, the manager was the opposite. After having agreed o HORRIBLE EXPERIENCE. It was my first time buying a car and although the salesperson was great, the manager was the opposite. After having agreed on a price and going through all the paper works, I went home with the car and was more than happy. After my first bill arrived, I realized they charged me $4000 in registration fees and other nonsense fees. I called up the dealership and spoke with the manager and he was condescending and very rude. I will never go back. More
If you are interested in buying a car, I would highly recommend working with Doug Call at Commonwealth Honda. Doug gives excellent customer service, he is extremely knowledgeable, and he really listens recommend working with Doug Call at Commonwealth Honda. Doug gives excellent customer service, he is extremely knowledgeable, and he really listens and understands the customers needs. We were able to quickly find a vehicle that was perfect for our family, and close the deal quickly. Our deal was not without complications but these were for reasons beyond Doug's control. (The title of our particular certified pre-owned vehicle had been wrongly transferred to the original leaser, and not to the rightful owners Commonwealth Honda). It is expected that a Sales person can handle the routine sale, but their true character is seen in the sales that are not so straightforward. Doug was very communicative during the process, keeping us well informed every step of the way. He made the time and gave us personal attention. He saw the sale through to the finish and took great care in trying to ensure our customer satisfaction. Would be happy to work with Doug again on a future purchase. Thanks Doug. More
Chris was very informative and new the vehicle well. He took the time to go over the entire vehicle. He was patient and was able to answer all questions. The sales experience was the best I have ever had took the time to go over the entire vehicle. He was patient and was able to answer all questions. The sales experience was the best I have ever had. More
My wife and I decided it was time for our son, a college student, to buy a car. We have known Brian Hess for many years but have not purchased a new car from Commonwealth Motors until last weekend. Brian h student, to buy a car. We have known Brian Hess for many years but have not purchased a new car from Commonwealth Motors until last weekend. Brian had us work with John Thompson. The process was efficient and simple. John took the time to explain our financing options and all the features in the car. He was knowledgeable and friendly which made the experience of buying the car most enjoyable. I would recommend Commonwealth to anyone as they have a large selection of cars from many different manufacturers. More