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Commonwealth Honda

Lawrence, MA

4.8
1,847 Reviews

6 Commonwealth Dr

Lawrence, MA

01841

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1,847 Reviews of Commonwealth Honda

December 18, 2012

My check engine light came on a few weeks ago. When I brought it in to the dealership thy diagnosed the problem and ordered the necessary part. The employees were very helpful and tried to explain the d More

by Zaffinin89
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Dec 19, 2012 -

Commonwealth Honda responded

Nicole, thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. It is always our goal to make things as easy and convenient as possible. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

December 17, 2012

We had decided to purchase another car manufacturer mini van and at the last minute stopped in to check out the Honda Odyssey at Commonwealth Motors just for the heck of it. I'm glad we did, the buying exp More

by Scribbycb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Song, John J. Murray
Dec 17, 2012 -

Commonwealth Honda responded

I hope you are continuing to enjoy your Odyssey and it’s wonderful to know that you feel confident in your decision to choose Commonwealth Honda as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Song is a strong asset to our team and it is so good to hear that he was able to show the top-notch customer service that we strive for. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

December 16, 2012

The staff was very friendly and helpful. Overall had a great experience doing business with Commonwealth Motors. Would recommend family and friends to them for their future vehicle purchases. More

by JasonPare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mansour Rad, John J. Murray
Dec 17, 2012 -

Commonwealth Honda responded

Jason, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

December 13, 2012

This is the second car we have purchased/leased from Commonwealth. The sales people are helpful but not pushy. They have a great product and good prices. Their building is in a great location right o More

by scatalogna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enyel Moronta
Dec 14, 2012 -

Commonwealth Honda responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Commonwealth Motors, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you for the second time! We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

December 12, 2012

I have bought two cars in the past year from this dealership and gotten a great deal. I would recommend them. I did have an issue with the title of the car not being availabe but they did a they cu More

by diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2012 -

Commonwealth Honda responded

Thank you for your repeated business, we are glad that we have been able to provide you with value in your buying experience. We are proud to offer extensive support to our customers from the moment they walk in the door all the way until they are on the road in their new car. We appreciate your recommendation greatly, as well as your feedback. We hope to see you again soon! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

December 09, 2012

I recently purchased a new Honda CRV from Commonwealth motors and was surprised and delighted by the experience. Far from being the high-pressure sales situation that one might experience at other dealer More

by Dimrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 10, 2012 -

Commonwealth Honda responded

Congratulations on your Honda CRV! I am happy to hear you are enjoying your purchase. At Commonwealth Honda, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Chris was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a vehicle that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

December 09, 2012

HORRIBLE EXPERIENCE. It was my first time buying a HORRIBLE EXPERIENCE. It was my first time buying a car and although the salesperson was great, the manager was the opposite. After having agreed o More

by danin89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager, John J. Murray
Dec 10, 2012 -

Commonwealth Honda responded

We apologize for how your deal was explained to you. Can you contact me personally so I can look into the deal and break down the paperwork for you. There is no possible way for there to be $4000 in additional fees or charges. The only additional fees to your sales price include; sales tax, registration fees, documentation fee, acquisition on a lease or any other optional warranties/services that you would have selected. I do not know any specifics of your deal but would like to look into it. You can contact me directly at info@shopuslast.com. Thank you Charlene K. Customer Relations Commonwealth Motors

December 08, 2012

If you are interested in buying a car, I would highly recommend working with Doug Call at Commonwealth Honda. Doug gives excellent customer service, he is extremely knowledgeable, and he really listens More

by mcredi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Call
Dec 10, 2012 -

Commonwealth Honda responded

Congratulations on your new purchase! I hope you are continuing to enjoy your new Honda and it’s wonderful to know that you feel confident in your decision to choose Commonwealth Motors as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. I am so happy to hear that Doug was able to do this for you; I will be sure to pass on your kind words. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

December 05, 2012

Chris was very informative and new the vehicle well. He took the time to go over the entire vehicle. He was patient and was able to answer all questions. The sales experience was the best I have ever had More

by MICHELLE4363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Drew and Gary Cole
Dec 06, 2012 -

Commonwealth Honda responded

Congratulations on your brand new Honda! I am happy to hear you are enjoying your purchase. At Commonwealth Honda, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that Chris was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Honda that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

December 03, 2012

My wife and I decided it was time for our son, a college student, to buy a car. We have known Brian Hess for many years but have not purchased a new car from Commonwealth Motors until last weekend. Brian h More

by jsrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hesse, John Thompson
Dec 04, 2012 -

Commonwealth Honda responded

What an enjoyable review to read, Jeffrey! It is reassuring to know that Brian and John provided your family with a hassle-free and welcoming shopping experience. Commonwealth Motor's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership feeling confident about the purchase for your son. Don't hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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