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Commonwealth Honda

Lawrence, MA

4.8
1,847 Reviews

6 Commonwealth Dr

Lawrence, MA

01841

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1,847 Reviews of Commonwealth Honda

September 08, 2013

Went for my Express Service oil change and also received a timing belt replacement estimate. As you know, it's a pricey job, so Susan wanted to get me thinking about it for the future. No pressure applied a More

by WilliamHenryPratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Gauthier
Sep 11, 2013 -

Commonwealth Honda responded

Thank you for taking the time to share this story about Susan and our service department. We don't pressure our customers into making decisions, only inform them of all the issues going on with their vehicle. We hope you will come to us when you're ready to replace your timing belt, and be sure to stay connected with us on Facebook and Twitter for exclusive updates and deals going on at the dealership. Again, thank you for your review, and we hope to see you in soon! Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 08, 2013

John Murray is the nicest finance guy I have had the privilege to work with. He made everything simple and easy, and he could relate to us on a number of levels. He was very clear and informative and s More

by something17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John J. Murray
Sep 11, 2013 -

Commonwealth Honda responded

We couldn't be happier to hear such an outstanding review of our team! We're happy to hear that our entire staff made sure you had a quality car shopping experience. Customer service is our highest priority, and your testimonial lets us know that we are moving our business in the right direction. We hope you're enjoying your new vehicle, and we look forward to having another opportunity to work with you in the future! Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 07, 2013

I had a great experience at commonwealth motors, both while shopping for a new car with Wilson Ramirez, and while negotiating a price. Wilson made sure that we looked at cars that met my needs and my wal More

by GregGonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Ramirez, John J. Murray
Sep 11, 2013 -

Commonwealth Honda responded

Thanks for taking the time to share your experience with Wilson! We're happy to hear that he was of service to you throughout your entire purchase process. His attention and care that he provides to his customers makes him an outstanding salesman. Enjoy your new Honda, and we hope to see you back soon! In the meantime, stay connected with us on Facebook and Twitter. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 06, 2013

Today my husband and I had a terrific experience at Commonwealth Honda in Lawrence, MA. I never thought that I would buy a minivan but after our third child I knew it was time. Daniel Young was our sal More

by KerriLaRovere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Young, Malcolm Price, John J. Murray
Sep 11, 2013 -

Commonwealth Honda responded

Thank you for taking the time to share your most recent experience with our dealership. We value all customer feedback and it gives us great satisfaction to know that our team gave you excellent customer service during the purchase of your most recent vehicle. If there's any way we may further assist you, please do not hesitate to let us know. Stay in touch with us on Facebook and Twitter for exclusive offers and deals! Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 05, 2013

Amanda was so helpful, she came right to our car and asked what we were looking for and then went to her computer and pulled up the cheapest cars available. Then she took us to a Chevy that was up the s More

by 4dfarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Pacheco
Sep 11, 2013 -

Commonwealth Honda responded

Thank you for writing this great review for Amanda! We're happy to hear she listened to your needs and helped us get the right car for your lifestyle. We hope you're enjoying your new vehicle, and we hope to have earned your future business. Stay in touch with us on Facebook and Twitter! Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 05, 2013

They are a sketchy dealership. They screwed me over big time...Shop us Never!!!!! that's what they should advertise. plus customer service and the sale manager were very the rudest people I have done busin More

by 67trem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Malcolm Price, Doug Call, Karen Pelletier
September 02, 2013

I have visited a few other dealerships, and the customer service was so poor that I walked away. As soon as I parked my car at Commonwealth Motors, I was greeted by Gary K in a friendly, enthusiastic manner More

by SharonST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kotyla
Sep 03, 2013 -

Commonwealth Honda responded

Sharon, welcome to the Commonwealth Honda family. It's a pleasure to hear that Gary provided you with friendly, enthusiastic, and helpful service during your recent visit to our dealership. If you need anything else in the future, please feel free to reach out to us at any time. Also, don't forget to follow us on Facebook and Twitter for first access to special offers and promotions. We hope you're enjoying your new vehicle and we look forward to working with you more in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

September 01, 2013

I was looking for a Honda ridgeline and I sent for a quote on line. I got about 3 quotes and commonwealth was the best one. When we got there we had Amanda as our salesperson. She was very cooperative More

by blackdd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Pacheco, Malcolm Price, Luis Cruz, Andre Willis
Sep 03, 2013 -

Commonwealth Honda responded

Congratulations on the purchase of your new Honda Ridgeline. We are thrilled to hear that our staff's willingness to cooperate and accommodate you during your recent visit to our dealership earned your business. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to check out the advertised specials posted regularly to our Facebook and Twitter pages. We hope you're enjoying your new truck and we look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

August 30, 2013

My experience at this dealer was awesome. They have very nice people are so friendly and listen too what your'e question and concerns are. I had a very nice salesmen who got m exactly what I was looking for More

by syleni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2013 -

Commonwealth Honda responded

Welcome to the Commonwealth Honda family. We are delighted to hear that our staff listened to your questions and concerns during your recent purchasing experience at our dealership. If you need anything else in the future, please do not hesitate to contact us at any time. Also, be sure to follow us on Twitter and Facebook for first access to special offers and sales events. We hope you're enjoying your new vehicle and we look forward to working with you more in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

August 28, 2013

Wilson Ramirez was a great seller. The whole time he was very patient and he took the time to show us different cars and prices and he really made us feel comfortable! It never felt like he was trying to ta More

by MercedesSantos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Ramirez
Sep 03, 2013 -

Commonwealth Honda responded

Thank you for writing this outstanding review of our our dealership. It's a pleasure to hear that Wilson was patient and able to make you feel comfortable during your recent visit to our dealership. If you need anything else in the future, please feel free to reach out to us at any time. Also, be sure to check out the advertised specials posted regularly to our Facebook and Twitter pages. We hope you're enjoying your new vehicle and we look forward to working with you more in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

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