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Commonwealth Honda

Lawrence, MA

4.8
1,847 Reviews

6 Commonwealth Dr

Lawrence, MA

01841

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1,847 Reviews of Commonwealth Honda

October 13, 2013

I found the overall visit to Commonwealth very easy. I went in for an oil change, and they found my rear brakes were just on the edge of going. Although initially I was not prepared for the cost, I was gl More

by Heartquist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Gauthier
Oct 14, 2013 -

Commonwealth Honda responded

We appreciate you sharing this review of our dealerships service department. Providing our guests with excellent customer service is our number one priority and it's a pleasure to hear we did just that. If you have any questions or concerns, regarding your recent service experience, please do not hesitate to reach out to us at any time. We hope your brakes are working smoothly and be sure to stay up to date on all the latest news and specials from Commonwealth Honda by following us on Twitter and Facebook. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

October 09, 2013

Jeff was very helpful and went out of his way to make sure we were very happy and satisfied. Great knowledge of the cars and the service. Made the process very easy and smooth. More

by TraceyGP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bancroft
Oct 10, 2013 -

Commonwealth Honda responded

Thank you for the kind words, Tracey. Customer service is our number one priority and we are pleased to hear that Jeff provided you with just that. If you need anything else in the future, please do not hesitate to reach out to us at any time. We're not happy unless our customers are happy, so we know we've done our job when we receive fantastic feedback like this! We appreciate your continued patronage of our dealership and don’t forget to stay up to date on all our latest news by following us on Facebook and Twitter. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

October 08, 2013

John was absolutely amazing to work with. This was my first car purchase and he totally eased my mind. I went fron a nervous wreck to happy & laughing. His personality is top notch and made this entire More

by Skelleher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murray
Oct 09, 2013 -

Commonwealth Honda responded

Thank you for writing this outstanding review of our dealership. We are pleased to hear that John was able to ease your nerves during your first car purchase. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We hope you're enjoying your new vehicle and we look forward to working with you more in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

October 08, 2013

John had all the information we needed to get us into our new CR-V. Will highly recommend him and dealership to our friends and family. More

by jack9442
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thompson
Oct 09, 2013 -

Commonwealth Honda responded

Congratulations on the purchase of your new CR-V. We are pleased to hear that John had all the information you needed ready to go. If you have any questions or concerns in the future, please do not hesitate to reach out to us at any time. Enjoy your new Honda and be sure to keep up with all our latest specials by following us on Twitter and Facebook. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

October 07, 2013

Just like the slogan say's: " Shop us last, you'll love us", that's exactly what I did, after going to several other Honda dealerships in the area (and not getting a deal I thought was fair, I More

by regsta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iban Rojas
Oct 07, 2013 -

Commonwealth Honda responded

Welcome to the Commonwealth Honda family. We are pleased to hear our staff provided you with a pressure free environment that allowed you to drive off the lot in a brand new Honda Civic. If you have any questions or concerns in the future, please do not hesitate to contact us at any time. Also, don't forget to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. Congratulations on your new Honda Civic and we look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

October 05, 2013

The inside sales team gave very prompt response upon inquiries. The salesperson was friendly. The conversation with the business manager was easy going and meaningful. More

by P4car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John J. Murray, Enyel Moronta
Oct 07, 2013 -

Commonwealth Honda responded

We appreciate the positive feedback. Customer service is our number one priority and we are pleased to hear that our staff provided you with just that. We're not happy unless our customers are happy, so we know we've done our job when we receive fantastic feedback like this! We appreciate your continued patronage of our dealership and stay up to date on all our latest news by following us on Facebook and Twitter. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

October 05, 2013

Just purchased a 2014 Honda CRV-EX. This is the second vehicle we have purchased from Commonwealth Honda, having bought my wife's Honda Pilot there last year. John Thompson was great to deal with, as was More

by fosta22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mattucci, John Thompson
Oct 07, 2013 -

Commonwealth Honda responded

Thank you for writing this outstanding review of our dealership! It is a pleasure to hear that you were so pleased with the purchase of your wife's Honda Pilot that you came back to purchase your new Honda CRV-EX. Supplying our patrons with excellent customer service is our number one priority and it's a pleasure to hear we did just that. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, don't forget to follow us on Facebook and Twitter for access to service specials and promotional offers. We hope you and your wife are enjoying your Honda's and we look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

October 03, 2013

I had a great experience with the sales representative Victor Jimenez, he went above and beyond my expectation. Very attentive to my needs versus what other dealers were offering me. He kept me informed a More

by Daisy2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Jimenez, Luis Cruz
Oct 04, 2013 -

Commonwealth Honda responded

Welcome to the Commonwealth family, Daisy. It's a pleasure to hear that Victor went above and beyond to attend to your needs during your recent purchasing experience at our dealership. Providing our patrons with excellent customer service is our number one priority and we're delighted to hear that Victor did just that. If you need anything else in the future, please do not hesitate to reach out to us at any time. We hope you're enjoying your new vehicle and don't forget to stay up to date on all our service and sales specials by following us on Twitter and Facebook. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

October 03, 2013

I leased my car about a year ago. I haven't had the time to do this survey and i guess i also always forgot. But, mu experience with with dealer was so amazing i felt like i just had to eventually shar More

by massiely15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Tsoukaris
Oct 04, 2013 -

Commonwealth Honda responded

We appreciate you sharing your feedback with us. It's a pleasure to hear that your entire experience with our dealership was amazing. We're not happy unless our customers are happy, so we know we've done our job when we receive fantastic feedback like this! If you need anything else in the future, please do not hesitate to reach out to us at your earliest convenience. Thank you for choosing to purchase your vehicle from our dealership and don’t forget to stay up to date on all our latest news by following us on Facebook and Twitter. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

October 01, 2013

I love the express service for oil changes. I'm at the door at seven on Saturday and back out again at 8AM. The price for oil changes is reasonable, $39.95. When I need service, the service techs and More

by JCurtin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Tsoukaris
Oct 02, 2013 -

Commonwealth Honda responded

We appreciate the recommendation of our dealerships service department. It's a pleasure to hear that our service technician’s efficiency, friendliness, and patience earned your business. In the future if you have any questions or concerns, please do not hesitate to reach out to us at any time. Also, don't forget to follow us on Facebook and Twitter for first access to service specials and promotional offers. Thanks again for choosing our dealership to perform your vehicles oil changes and we look forward to working with you more in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

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