Commonwealth Honda
Lawrence, MA
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1,847 Reviews of Commonwealth Honda
Great Sales service with Carlos Ortiz when I got my 2019 Honda HR-V in November 2019. He is a wonderful asset to Commonwealth! Also many thanks to Kimberly Daher with her assistance. The Daher family ha Honda HR-V in November 2019. He is a wonderful asset to Commonwealth! Also many thanks to Kimberly Daher with her assistance. The Daher family has been wonderful to me! Vehicle drove like a charm this past Winter! More
Everyone was extremely friendly and helpful. We always felt very well taken care of. Ben, our sales person, was extremely knowledgeable and was happy to answer any questions we had. As we left the deale felt very well taken care of. Ben, our sales person, was extremely knowledgeable and was happy to answer any questions we had. As we left the dealership, my husband and I agreed that this was the best dealership experience we've ever had. More
I really appreciated Jane's down to earth attitude amd how she approached and helped me overall. She worked really hard to get me the deal I got. She had involved another dealer named hector and he ultima how she approached and helped me overall. She worked really hard to get me the deal I got. She had involved another dealer named hector and he ultimately found me the car I walked out with. I appreciate that sense of customer service and teamsmanship theyve got going. More
Recently I picked up my third Honda with Commonwealth Motors and I do not have one bad thing to say. Jane is fabulous and, for a second time, helped me look at my options and choose something exactly wha Motors and I do not have one bad thing to say. Jane is fabulous and, for a second time, helped me look at my options and choose something exactly what I was looking for. By next day Jane and the dealership handled everything and I was driving home happy! I truly recommend Jane & the dealership for a painless car buying experience. More
I don't need to shop them last. I did it once. The next 2 times I didn't . Jane was my salesperson. Could not ask for a better. Her all around knowledge and friendliness was above and Beyond the b next 2 times I didn't . Jane was my salesperson. Could not ask for a better. Her all around knowledge and friendliness was above and Beyond the best.I recommend you see her. More
Jane was excellent! She sold me my first car, got me a great rate and went out of her way to make sure I could pick up my car as soon it was ready. From text updates dail She sold me my first car, got me a great rate and went out of her way to make sure I could pick up my car as soon it was ready. From text updates daily, always staying in touch from driving to the registry herself and picking up my plates! More
BUYER BEWARE - THE WORST CAR EXPERIENCE POSSIBLE! BUYER BEWARE - this dealership uses unfair business practices to close deals. They outright lied to me, did not live up to their commitments and when BUYER BEWARE - this dealership uses unfair business practices to close deals. They outright lied to me, did not live up to their commitments and when called out, they responded by saying there was nothing I could do about it. I have evidence to prove they lied to me, including several texts, and when presented with the facts, the manager (I believe his name was Hector) responded by saying "why would I do anything, we already got him to sign". I contacted Honda Finance directly, who confirmed that the dealership was not living up to its commitment, but said that was between me and the dealership. Honda Finance said it would not get involved. I am now stuck with a vehicle that I no longer want for the next three years. I paid more than the initial agreement because the dealership lied to me. In conversations, Honda Finance confirmed one of the dealership's lies, but said there was nothing they could do and it was a dealership issue. It's a real shame it has come to this. I have leased five or six Honda vehicles in a row, and planned to continue to do that for both myself and my children. Now I tell everyone I know to stay away from Commonwealth Honda, and will certainly no longer do any business with Honda in the future. I've learned that you just can not trust the organization so I will move on to a brand that may appreciate my business and loyalty. More
Carlos was great at making sure I felt safe and comfortable with my new purchase. He helped me figure out the right car for my budget and was so warm and friendly. I would recommend him to anyone!! comfortable with my new purchase. He helped me figure out the right car for my budget and was so warm and friendly. I would recommend him to anyone!! More
I had a good experience 1. Braham was exceptional; from getting me a great rate, to expediting the paperwork for an atypical out-of-state sale, to personally getting me my fl 1. Braham was exceptional; from getting me a great rate, to expediting the paperwork for an atypical out-of-state sale, to personally getting me my floormats after I'd had to wait an hour for them. 2. Whoever did the detailing did a fantastic job. 3. The Honda certification was the tipping point for me to drive 100 miles to buy from Commonwealth. More
Jane is an absolutely great professional and she knows ho to get you a nice and affordable CAR! This is my fourth time making deals with her. its because I couldn't find a better deal anywhere else! Go find to get you a nice and affordable CAR! This is my fourth time making deals with her. its because I couldn't find a better deal anywhere else! Go find Jane and let her know your needs!!! More