Commonwealth Honda

Too long - disorganized I scheduled an appointment to get my oil change and get an inspection sticker. Upon arrival one of the service advisor was walking around with no mask I scheduled an appointment to get my oil change and get an inspection sticker. Upon arrival one of the service advisor was walking around with no mask on. Not a good start during these times. I waited by my car for 10 minutes before someone finally checked me in at 11:27. I told him I would be waiting. About 40 minutes later I see my car pulled around back. I patiently waited for someone to tell me my car was ready. At 12:39 I received a text that my car was ready so I went to the payment window. I was then told that she did not have my paperwork. After about 10 minutes someone found me and I was able to check out. Since I made an appointment and it was the middle of my workday, I don't think the service I was getting should have taken that long. Then I'm on my way back to work and I get a call that they the technician forgot to put my registration back in the car and asked if I would come back. I said no, and asked them to bring it to my workplace. Which they agreed to do. More

The staff at Commonwealth Honda continue to go above and beyond to make the car buying experience a positive one! I can’t thank them enough for all the help they provided throughout the process. The staff i beyond to make the car buying experience a positive one! I can’t thank them enough for all the help they provided throughout the process. The staff is friendly, engaging and extremely helpful. I will continue to recommend Commonwealth Motors to all my friends who are looking to purchase a car! Charlie and Charles, thank you so much for everything. You should know that John and Jane in Honda were fantastic to work with, and Connor is Chevy was great as well! Thanks for everything! More

I never feel so disrespected in my lifeI went for an oil I never feel so disrespected in my life I went for an oil change in My pilot And Angelica the cashier on Honda A phone call was more important fo I never feel so disrespected in my life I went for an oil change in My pilot And Angelica the cashier on Honda A phone call was more important for her Than the costumers She pick it up her phone and walked away then came back And pointing with her fingers Was trying to tell me where to sing and what to do. I understand If that phone call was that important Mint as well say excuse me And then pick it up Also You can tell that she was not in a good mood Management should train better they employees Specially employee that interact face to face With costumer More

Efficient and personal I have been dealing with this dealership for many years, first in purchasing a vehicle back in the 90's and then leasing a Honda for 9 straight years. I have been dealing with this dealership for many years, first in purchasing a vehicle back in the 90's and then leasing a Honda for 9 straight years. They have always been fair and efficient with me as well as my daughter who leased from them recently. Most important ,the personnel I dealt with were friendly and personal and made you feel like family. More

This dealership represents a superior level of combination, service and professionalism. Jane Moran, Carmen C & the people and their conscientious handling of consumers are outstanding! combination, service and professionalism. Jane Moran, Carmen C & the people and their conscientious handling of consumers are outstanding! More

Thank you Jane Moran! Jane knew all the autos/options very well, listened & understood our feedback after we test drove different vehicles, and helped us quickly determine Jane knew all the autos/options very well, listened & understood our feedback after we test drove different vehicles, and helped us quickly determine the best option (Nissan) for us. Jane is honest, and never wavered from desiring to do the right thing. Finance was excellent too! From start to finish, it was an excellent experience. I would highly recommend Commonwealth Motors & Jane Moran. Thank you, Carla Burns More

The dealership was extremely clean and sanitized. Everyone is very courteous and friendly. Our sales consultant, Jordan Adames, was very helpful, friendly, and knowledgeable. He’s amazing!!!! Thank y Everyone is very courteous and friendly. Our sales consultant, Jordan Adames, was very helpful, friendly, and knowledgeable. He’s amazing!!!! Thank you Jordan!!!! Also the business senior manager Jon was amazing and he worked with the bank for us. Thank you Jon!! More

AMAZING, PROFESSIONAL, and SMOOTH experience!! It was painless! The whole experience was SO smooth. Working with Jane(sales), John(finance) and Carmen (Manager) made the process SO easy and wonderf It was painless! The whole experience was SO smooth. Working with Jane(sales), John(finance) and Carmen (Manager) made the process SO easy and wonderful! This is why we keep coming back and refer ALL of our friends to this establishment! More

Professional, thorough service When I arrived, the service adviser, Glenn, went over the service my vehicle would receive, checked to see if there were any recalls, and asked me if When I arrived, the service adviser, Glenn, went over the service my vehicle would receive, checked to see if there were any recalls, and asked me if I wanted a complimentary car wash. When the service was completed, he told me what was completed and told me that my vehicle was in good shape and did not need any additional attention at this time. More

Purchased Used Vehicle Certified Pre-Owned It was a pleasure to deal with the saleswoman Jane in the Honda Sales Department. No pressure at all and she was very knowledgeable on the Honda vehic It was a pleasure to deal with the saleswoman Jane in the Honda Sales Department. No pressure at all and she was very knowledgeable on the Honda vehicle we purchased. She took her time and explained everything to my wife and I about this vehicle and its history. I would recommend Jane to any friend or family member and I would never have to worry about them purchasing a vehicle with Jane or the commonwealth motors team. Thank you for the great buying experience for a change. More