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Commonwealth Honda

Lawrence, MA

4.8
1,847 Reviews

6 Commonwealth Dr

Lawrence, MA

01841

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1,847 Reviews of Commonwealth Honda

May 27, 2014

Jerome and Brian Jerome was the sales guy. He listened to my needs. Was patient. Answered my questions and got me in a car that worked. Brian Philo worked with me on t More

by derekshowerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Philo, Jerome
May 23, 2014

Purchasing a new car This car buying experience was one of kind! First, we found a tremendous online offer for a Civic. Then upon entering the dealership we were immediate More

by Torres7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilberto , Andre Willis
May 22, 2014

Awesome driving experience I purchased my 2nd car from Commonwealth Honda one month ago and I knew I was going to get great sales and service but what I enjoyed most on this exp More

by solivanh1242
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thompson, John J. Murray
May 23, 2014 -

Commonwealth Honda responded

It was a pleasure to read about your second buying experience with Commonwealth Auto. Congratulations on your car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that John was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 22, 2014

Great experience This is my 4th return to Commonwealth Honda for a new vehicle. Just as expected- it was wonderful. Gary K is great to work with. He is efficient, conc More

by JMargerison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kotyla
May 23, 2014 -

Commonwealth Honda responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experiences. We are sincerely pleased to know that Gary’s efforts have made the difference in your car buying experiences, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making positive impacts and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Take care, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 10, 2014

Great Service with no pressure Being able to walk into a dealer without the pressure made this a great car buying experience! Everything they said would happen did happen and it hap More

by dtkt2403
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome
May 12, 2014 -

Commonwealth Honda responded

Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 07, 2014

Rating Commonwealth Motors and Doug Call Both my wife and I have bought our last four cars from Commonwealth Motors, very professional to work with and this time the anxiety normally encoun More

by wckt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Call, Karen Pelletier
May 08, 2014 -

Commonwealth Honda responded

Bill, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. It’s wonderful to know that you feel confident in your decision to choose Commonwealth Auto, as your dealer. I am very glad that Doug was a great help to you. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Thanks again for your loyalty and business. We will be there for you for many years to come. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 06, 2014

Awesome I was able to start the process over the phone with Cindy, she was able to understand my needs and get me a quote very quickly. Jerome met me as soon More

by Crs802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome Nesbeth
May 07, 2014 -

Commonwealth Honda responded

Congratulations on your brand new purchase! Jerome and Gary are great assets to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to and all of us hope to see you again when the time comes to service your new car. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 05, 2014

would buy again from Commonwealth Motors experience from the second I walked in the door at Commonwealth Motors until the second I picked up the car, Miguel was awesome, No pressure, very More

by jkjm1579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Genao, Karen Pelletier
May 05, 2014 -

Commonwealth Honda responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is magnificent to know that Miguel was able to provide you with the no pressure and a very pleasant experience during your purchase. Please feel free to call or stop by if there is anything else we can do to help you. Also, we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 03, 2014

Managers need better customer service The two sales managers that I had to deal with in the process of buying my new vehicle were miserable to deal with. I dealt with Malcom after the sale More

by Bkings0101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Malcolm Price, Andre Willis
May 02, 2014

A Pleasant Experience Got my Express oil change on a rainy morning. Before I started going to Commonwealth, I avoided oil changes on rainy days; I always examine the under More

by WilliamHenryPratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Gauthier
May 05, 2014 -

Commonwealth Honda responded

Thank you for sharing your feedback, William! It is very important to us that we earn the trust of our guests by providing a quality work for your express oil change. We would love to work with you again. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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